Diploma Overview
If you want to advance your admin career then becoming a receptionist could be the right move for you. This Diploma gives you the necessary skills in telephone call handling, keyboard and good administrative skills; the essentials of a good receptionist. If you like taking care of people but don’t want the responsibility of being a manager or team leader then this role can offer you a great chance to liaise with and organise people.
“I really like working with people in an office environment and with my previous experience of temporary receptionist jobs, I thought it might be a good career for me. Whilst I was completing my Receptionist Diploma, Pitman Training gave me the confidence to get that fantastic receptionist job I have always wanted!”
A good receptionist is considered to be an integral part of a business operation and with the right skills and training will be fulfilling one of the most challenging roles of any organisation. As the eyes and ears of the business, the receptionist is, to some extent, a buffer for other people in the office. One of the most important functions of the role is to be of help to others. You will be expected to multi-task and deal with enquiries even when you are busy. If you like taking care of people but don’t want the responsibility of being a manager or team leader then this role can offer you a great chance to liaise with and organise people. Telephone call handling, keyboard and good administrative skills are essential for most receptionists. Pitman Training gives you the opportunity to learn these valuable skills to enable you to work successfully within this demanding and most crucial role. Learning receptionist skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over. On completion, you will receive a Pitman Training Diploma that is recognised nationally and internationally by employers.
This Diploma is designed for individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.
Benefits
• Equip you to start a new career
• The flexibility and value of a self-study course designed to enable you to work at your own pace
• Personalised workbooks to use as a reference guide on completion of your training
• The opportunity to gain a Pitman Training Diploma that is recognised nationally and internationally by employers
This Diploma provides you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.
Guideline Learning Time
4 weeks’ full-time or 110 hours’ flexi study
(full-time is based on approx 20-30 hours a week)
Our flexible learning method allows you to take up to 12 months to complete a diploma.
Students should discuss all options with a course advisor.
Core Courses
Computer Keyboard Skills
Communication at Work
Word
Outlook
Business Document Production
Core Seminars
Click on a seminar to find out more
Professional Receptionist
Elective courses
Keyboard Speed Development
Audio Transcription Level 1
Health & Safety Essentials
Go…Make a Difference!
Excel
Elective Seminars
Click on a seminar to find out more
Telephone Techniques
Number of electives required: 1
