Secretaries are central to any business; they are the essential staff who make day-to-day activities happen and whose professional efficiency enables executives and managers to workeffectively.
The varied role of the secretary will require excellent IT and organisational skills together with strong interpersonal and communication skills. An effective secretary must be flexible yet organised, structured and possess a composed manner to be able to work under pressure, managing and prioritising workloads.
The Pitman Training Secretarial Diploma covers a wide range of the skills required by effective secretaries - from keyboard and typing speed development; to total mastery of the most common business software; to business communication techniques. Learning these skills is easy with with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over.
On completion, you will receive a Pitman Training Diploma that is recognised nationally and internationally by employers.
Course Outline
Computer Keyboard Skills
Learn how to touch type accurately, using the correct keyboard technique. This may help reduce the risk of RSI (repetitive strain injury).
Keyboard Speed Development
Develop your typing speed to increase productivity using graded copy typing exercises and timed dictations. A number of stages are available taking you to a speed of up to 70wpm.
Effective Business Communication
Learn how to communicate effectively in business by letter, email, telephone and presentation. This will cover correct useof grammar, punctuation and principles of letter and CV writing.
or
Business Document Production
Develop skills and understanding of routine and complex business documents and the conventions used in their production and presentation.
Microsoft Word
Learn word processing skills to a good business standard. This will enable youto create professional looking documents, produce tables, insert pictures and much more.
Microsoft Excel
Learn spreadsheet skills to a good business standard. This course will enable you to create a spreadsheet, enter data, formulas and functions, create charts and more.
Audio Transcription
Learn audio typing techniques to produce business documents to a high degree of accuracy and skill.
Microsoft PowerPoint
Gain competency in creating slide presentations. Areas covered include formatting, inserting tables, pictures, sound and hyperlinks, applying transition and timing effects.
Microsoft Outlook
Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments, creating and assigning tasks and creating address lists.
Elective Subjects - choose TWO (Recommended Courses)
Computer Skills
Introduction to Internet Skills
Microsoft Access
Word Expert
Create, Manage & Integrate Files
Office 2007 Fast - Modules 1-3- Modules 4-7
Legal Secretarial
Conveyancing Wills & Probate
Company Law
Civil Litigation
Criminal Law
Family Law
Basic Book Keeping
Personal Development
Go…Make a Difference
Health & Safety Essentials
