Assertiveness

Course advisor's notes

This 1 day seminar helps develop skills in communicating more assertively and confidently. This course can be run as a dedicated group event, as part of our open programme or on a one to one basis. More information...

Other Seminars

Email a friend

Seminar Content | Assertiveness

What are Assertive, Aggressive and Passive Behaviour?
What affect these behaviours have on you/others.
Understanding our rights and responsibilities.
Recognising an assertive response.
Three Steps to assertive behaviour.
Saying ‘No’ without feeling guilty.
Reviewing Conflict Situations.
Comparing Constructive Criticism and Destructive Criticism.
Dealing with Criticism Assertively.

Aims and Objectives

Identify assertive, aggressive and passive behaviour in others.
Identify your own behaviour.
Identify and use a variety of assertive techniques.

Target Audience

Students who wish to learn how to become more assertive and confident in their workplace.

Prerequisites

None

Seminar Code

PITMAN TRAINING EDINBURGH, GLASGOW, ABERDEEN, FORRES & DUMFRIES ONLY

You may also like the following seminars in this category

Achieving a work life balance.. Applying for Jobs.. Appraisal Skills.. Better Business Letters.. Boost your Confidence.. Business Writing Skills.. Communication Skills Outline.. Conflict Management.. Customer Care.. Dealing with Difficult People.. Finance For Non-Financial Managers.. From PA to Executive PA.. Influencing Skills.. Interviewing Skills.. ITEC Diploma in Business Competence – Level 3.. Managing People Effectively .. Meetings and Minutes.. Presentation Skills.. Professional Receptionist.. Project Management Principles.. Report Writing.. Shorthand Workshop.. Successful Job Interviews.. Supervisory Skills.. Telephone Techniques.. The Executive PA.. Time Management.. Train The Trainer.. Working with Assertiveness.. Working with Stress..


Your Name :

Your friend's email :
Your message :

Home