Course advisor's notes

This one day seminar is perfect for anyone who needs to learn more about the importance of becoming an effective supervisor or manager. More information...

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Seminar Content | Supervisory Skills

Learning to listen properly.
How to delegate and understanding effective delegation techniques.
An introduction to induction and the training of new staff.
Getting the results you know your team are capable of.
How to motivate and dealing with negative attitudes.
To build a positive environment.
Understanding and developing leadership skills.
How to give and take criticism.

Aims and Objectives

To establish or enhance your credibility as a supervisor.
Increased work effectiveness for individuals through better understanding of how to perform as a manager or supervisor in the workplace.
Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.
The opportunity to gain a widely recognised Pitman Training Certificate.

Target Audience

Supervisors or managers who are newly appointed or who have had no formal training.

Prerequisites

None

Seminar Code

1011990053

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