Course advisor's notes

This seminar takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. More information...

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Seminar Content | The Executive PA

Identify the key areas for development in this job role, thus increasing the contribution made to the company.
Managing your boss successfully: making relationships work; and the importance of communication.
Developing personal management skills: prioritising tasks; understanding time management; delegating successfully; problem solving.
Effective communication: learning how to be assertive and stay in control; using the telephone effectively.
Preparing and giving a presentation.
Creating a good first impression.
Becoming business aware.
Developing a personal action plan.

Aims and Objectives

To understand the role of the Executive PA, how to manage situations and communicate effectively.
Learn how to take on the role and responsibilities of an Executive PA.
Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role.
A workbook with exercises, individual notes, reference material and a personal action plan to ensure that the skills learnt on this course will be successfully applied in the workplace.
The opportunity to gain a Pitman Training course completed certificate.

Target Audience

Those who have recently been promoted to the role of PA or who wish to progress to a more senior level in the future.

Prerequisites

IT and secretarial skills.

Seminar Code

1010292001