Professional Receptionist
All our seminars are available on different dates and at a variety of locations.
Overview
This one-day seminar takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. The seminar is for those who wish to represent a company in a frontline receptionist position, or who are asked to deputise in this important role from time to time and want to ensure they fulfil this position to its fullest.
The seminar will help you understand the importance of the receptionist’s role and how to project the best image for your company. It focuses on increased work effectiveness through better understanding and application of the key responsibilities involved in this job role. The seminar covers;
- Understanding the duties of a receptionist
- The importance of a reception area
- How to present a positive image
- Making a first impression people remember
- Developing strategies for dealing with different situations
- Receiving visitors professionally
- Developing effective listening skills and focussing on customer care.
Students will get a workbook with practical exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.
Contact us today for further details on this seminar.
Available Locations
Manchester
29/05/2013 09:30
Lincoln
17/06/2013 09:30
London - Harrow
10/07/2013 09:30
London - High Holborn
25/07/2013 09:30
London - High Holborn
12/09/2013 09:30
Manchester
19/09/2013 09:30
London - Harrow
07/10/2013 09:30
London - Watford
06/11/2013 09:30
London - High Holborn
14/11/2013 09:30
Manchester
21/11/2013 09:30
