Update concerning COVID-19 – Distance Learning (home study) courses are still available. Find out more about distance learning at Pitman Training

Update concerning COVID-19 – Distance Learning (home study) courses are still available. Find out more about distance learning at Pitman Training

Communication Skills

Learn the key components of communication in the workplace.

Overview

This one-day workshop introduces participants to the key components of communication and how to enhance the results they get when communicating in the workplace.

Objectives:

  • Revisit the foundations of effective communication
  • Frame communications positively
  • Remaining in control of time spent on conversations
  • Giving positive feedback
  • Having difficult conversations

You will learn:

  • Practical verbal and non-verbal communication
  • The importance of rapport and how to build relationships
  • Methods of organising your thinking to convey the message you really mean
  • To use precise questioning skills to control and move the conversation along
  • To use precise questioning skills to control and move the conversation along
  • How to communicate carefully in difficult situations
  • How to resolve conflict and open up the communication
  • How to implement changes when you return to your office

This workshop is available on our open training schedule or on a one to one basis.

Location Address Date Time Get in Touch
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 03/02/2020 09:30 Enquire now
Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS 23/04/2020 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 22/06/2020 09:30 Enquire now
Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS 24/08/2020 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 01/10/2020 09:30 Enquire now
Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS 16/12/2020 09:30 Enquire now
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
03/02/2020 09:30
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
23/04/2020 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
22/06/2020 09:30
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
24/08/2020 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
01/10/2020 09:30
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
16/12/2020 09:30

Call us now and transform your career today

0161 907 6724

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