All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.

All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.

Communication Skills

Learn the key components of communication in the workplace.

Overview

This one-day workshop introduces participants to the key components of communication and how to enhance the results they get when communicating in the workplace.

Objectives:

  • Revisit the foundations of effective communication
  • Frame communications positively
  • Remaining in control of time spent on conversations
  • Giving positive feedback
  • Having difficult conversations

You will learn:

  • Practical verbal and non-verbal communication
  • The importance of rapport and how to build relationships
  • Methods of organising your thinking to convey the message you really mean
  • To use precise questioning skills to control and move the conversation along
  • To use precise questioning skills to control and move the conversation along
  • How to communicate carefully in difficult situations
  • How to resolve conflict and open up the communication
  • How to implement changes when you return to your office

This workshop is available on our open training schedule or on a one to one basis.

Location Address Date Time Get in Touch
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 13/05/2022 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 17/05/2022 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 08/07/2022 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 13/07/2022 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS 13/07/2022 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 14/07/2022 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS 14/07/2022 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS 01/09/2022 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 09/09/2022 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 08/11/2022 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 18/11/2022 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 19/12/2022 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS 19/12/2022 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 20/12/2022 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS 20/12/2022 09:30 Enquire now
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
13/05/2022 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
17/05/2022 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
08/07/2022 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
13/07/2022 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS
13/07/2022 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
14/07/2022 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS
14/07/2022 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS
01/09/2022 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
09/09/2022 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
08/11/2022 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
18/11/2022 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
19/12/2022 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS
19/12/2022 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
20/12/2022 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 2QS
20/12/2022 09:30

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0161 907 6724

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