Communication Skills

Learn the key components of communication in the workplace.

Overview

This one-day workshop introduces participants to the key components of communication and how to enhance the results they get when communicating in the workplace.

Objectives:

  • Revisit the foundations of effective communication
  • Frame communications positively
  • Remaining in control of time spent on conversations
  • Giving positive feedback
  • Having difficult conversations

You will learn:

  • Practical verbal and non-verbal communication
  • The importance of rapport and how to build relationships
  • Methods of organising your thinking to convey the message you really mean
  • To use precise questioning skills to control and move the conversation along
  • To use precise questioning skills to control and move the conversation along
  • How to communicate carefully in difficult situations
  • How to resolve conflict and open up the communication
  • How to implement changes when you return to your office

This workshop is available on our open training schedule or on a one to one basis.

Location Address Date Time Get in Touch
Croydon 2 Lansdowne Road, Croydon CR9 2ER 24/07/2023 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 25/08/2023 09:30 Enquire now
Chelmsford Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford CM2 0JD 12/09/2023 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 17/11/2023 09:30 Enquire now
Croydon
2 Lansdowne Road, Croydon CR9 2ER
24/07/2023 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
25/08/2023 09:30
Chelmsford
Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford CM2 0JD
12/09/2023 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
17/11/2023 09:30

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0161 907 6724

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