Conflict Management

This one-day seminar is for people who wish to increase their effectiveness in dealing with conflict situations.

Overview

Conflict is not a bad thing. However, the way that individuals and organisations deal with it (or fail to deal with it) often is. This course is designed to give you a positive approach to managing, resolving and, where appropriate, preventing conflict. You will acquire and practise established techniques for managing and resolving conflict in a variety of situations By gaining insights into the interpersonal dynamics of your conflict situations, you will be able to identify changes that could help to transform your difficult relationships.

Who should attend?

Managers, supervisors, team leaders, or anyone who struggles to consistently obtain positive outcomes from conflict situations. Equally useful for more experienced managers who would like to pick up new techniques for dealing with communication failure or personality clashes. 

Aims

  • To introduce explanations of how conflict arises and escalates
  • To provide opportunities for attendees to identify and practice the skills required for effective conflict management

By the end of this course you should be able to:

  • Describe how conflict arises and escalates
  • Identify your own preferred way of handling conflict situations
  • Describe strategies and skills for managing conflict
  • Create an action plan for your own specific conflict situations

 

Location Address Date Time Get in Touch
Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS 29/01/2020 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 31/01/2020 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 20/03/2020 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 26/03/2020 09:30 Enquire now
Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS 11/05/2020 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 05/06/2020 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 13/07/2020 09:30 Enquire now
Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS 15/09/2020 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 30/10/2020 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 04/11/2020 09:30 Enquire now
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
29/01/2020 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
31/01/2020 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
20/03/2020 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
26/03/2020 09:30
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
11/05/2020 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
05/06/2020 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
13/07/2020 09:30
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
15/09/2020 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
30/10/2020 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
04/11/2020 09:30

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0161 907 6724

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