New course enquiry?

0191 501 6557

Existing student?

0191 401 8432

To book a training session or to speak to your training advisor

Find your nearest Pitman training centre

Pitman Training Newcastle

Welcome to Pitman Training Newcastle, the specialist secretarial, book-keeping and IT trainer in the North East.

Are you applying for jobs without success?

Don’t be downhearted. It’s a very competitive job market with lots of people chasing a smaller number of vacancies. Employers are receiving hundreds of applicants. Why would they take on someone without qualifications that they then need to train? So take a critical look at your CV, give us a call and start adding valuable qualifications to your CV!

No need to wait. We’re open right through the year, so we can fast-track you and get you ahead of the rest.


From our training centre in the heart of Newcastle, we provide Pitman Training courses to students throughout the North East, from Berwick-on-Tweed to Teesside.

As well as the widely recognised Pitman Training diploma range, we cover all of the leading qualifications demanded by local employers including:

OCR, AMSPAR, ECDL, ECDL Advanced, e-type, MOS (Microsoft Office Specialist), AAT and IAB.

Many North East employers, especially in the health sector now require RSA or equivalent as a minimum qualification for secretarial and admin jobs. RSA or equivalent means the OCR Text Processing (Business Professional) suite of qualifications and we can fast-track you to an Award at Level 2 or Level 3.

As well as individuals, many of the North East’s largest organisations choose Pitman for their in-house training including NHS Trusts, legal firms, local councils and public sector organisations.

Our training is flexible; both in the centre and at home, fully supported by experienced tutors, all of whom are Microsoft Certified Trainers. We believe our professional training is instrumental in our students’ successes; over 99% pass their exams, with over 75% achieving a distinction grade.

Pitman Training Newcastle also organises the annual Best Secretary on Tyneside Award – a reflection of our commitment to train the very best secretaries, PAs, book-keepers and administrative staff in the North East.

Discover just how good we are from one of our former students; read Joanne Clark’s story here – Joanne transformed her prospects with Pitman Training Newcastle.

So please call us today, if you too would like to change your career for the better.

Local accreditations and links

In addition to Pitman Training’s national accreditations, Pitman Training Newcastle has a number of local accreditations and strong relationships with key local recruitment agencies; all designed to help students get the jobs they really want following their training:

  • RSA or equivalent (OCR) to Level 3;
  • AMSPAR to Level 3;
  • ECDL Advanced (Level 3);
  • ATT ABC; provides full exemption from AAT Level 2, a quick route to AAT Level 3 with the ABC exam on-line and on-demand;
  • AAT Access; the new introduction to accounts qualification from AAT that we are piloting in the North East;
  • IAB Level 3 in computerised accounts;
  • Pitman Training Newcastle is also an approved supplier for ELCAS, the MOD's Enhanced Learning Credits Scheme (ELC) to promote lifelong learning amongst members of the Armed Forces. Courses offered under the ELCAS programme include Microsoft Office, OCR Text Processing, AMSPAR, Sage Accounts and management courses, all at Level 3 or higher.


Local Offers

Limited FREE* places on ECDL (European Computer Driving Licence) courses available!

Our ECDL training is based on self-study giving you the flexibility to train at a time and pace which suits you. ECDL is recognised nationally and internationally.

Content varies from Word Processing to Presentation Software.

Benefits of this training will increase your career prospects by gaining sills in current, widely used programs.

*subject to eligibility criteria. Please contact us for further details.

News and Events

Student Feedback 

We always love to try keep in touch with all our students once they’ve finished their studies to see how they are getting on and thought we'd share just a couple of the lovely comments we’ve recently received from two of them.

Gillian achieved a Distinction for her Text Production exam and a Pass for Word Processing. She sent us this email: -

"I must say a massive thank you for your  knowledge, guidance and endless patience and support.  I really did not think I was capable of achieving a distinction but you have proved me wrong.

You have both created the perfect learning environment and I will always be grateful to you.  My only regret is that I didn’t come to see you sooner!"

Ruth kept in touch with us after completing her studies and we recently got this fantastic email from her: -


How are you doing? I have now got exciting news to share with you!

I have just received a fantastic job offer as a Trainee Company Secretary with a Publishers and will be starting in a month's time. We are very busy planning about relocation right now and really wish to share this fabulous news with you.

Thank you so much for the high quality training you've provided and I felt this job offer wouldn't become possible without your very positive contribution."

If you’ve studied with us previously, drop us a line to let us know how you are getting on. We’d love to hear from you.

Shorthand experts unlock cinema history and inspire new book

The Tyneside Cinema in Newcastle has marked its 75th anniversary in style with the launch of a new 160 page book written by Michael Chaplin about the cinema and its history. 

'Come and See’ tells how this little picture house rose from the imagination of an extraordinary cinema pioneer in the 1930s and became a regional and national treasure via an occasionally turbulent and always passionate history.

The inspiration for the creation of the book came from the acquisition by the cinema’s trustees of a personal journal written in the 1930s by Dixon Scott, the cinema’s founder and great-uncle of film directors, Tony and Sir Ridley Scott.

Dixon was a remarkable cinematic pioneer and radical thinker. He was also well educated in the art of Pitman shorthand and used it extensively in his notes. So when it came to deciphering Dixon’s words and bringing them to life, the trustees of the cinema turned to Pitman Training Newcastle, the shorthand experts, for help.

“Although not as widely used as in Dixon’s day, we’re seeing a real resurgence in shorthand, with more and more people attending meetings and needing to take detailed notes and minutes,” explains Dave Stevens, owner of the Newcastle centre with his wife Jill. “We teach Pitman and Teeline and have just launched a new Speedwriting course that’s much quicker to learn.”

Having identified the various lines and squiggles as Pitman New Era, Dave then called on the help of Judith Milne, one of Pitman’s shorthand experts. What Judith translated was a fascinating insight into the thoughts of Dixon Scott and the story of early cinema in the North East, really bringing the journal to life. The pages included Dixon’s own idea for a book on the history of cinema, notes on the fire at the Jarrow Kino (his first cinema) and thoughts on how cinema was helping to reduce alcoholism by cutting down the amount of time people spent in the pub!

Mark Dobson, Chief Executive of the Tyneside Cinema was delighted with the results. “Every page was a treasure and translating the journal in turn led to the creation of the ‘Come and See’ book. We had already had the idea of commissioning something about the history of the cinema, but it took a very different tack as a result of the translation of Dixon’s journal.”

For author Michael Chaplin, Dixon Scott is absolutely central to the story of the Tyneside Cinema. “The more I discovered about the life and career of the cinema’s remarkable founding father, who opened his first cinema in Jarrow in 1908, the more I began to see that in a way this book could be a history of cinema itself, reflected through the life of one picture house in a corner of England, the experiences of the people who ran it and the other people who sat in its red seats.”

To coincide with the launch of ‘Come and See’ and the Tyneside Cinema’s 75th birthday celebrations, Pitman Training is offering its new home study Speedwriting course to all Friends of the Tyneside for just £75 until the end of June 2011. “Speedwriting is the 21st Century version of shorthand, but much quicker and easier to learn. We feel certain that if he were alive today, Dixon Scott would be an avid speedwriter! So, it’s our way of wishing the Tyneside Cinema and all their Friends a happy 75th birthday.”

Top Courses

We specialise in training designed to help people get good jobs in the North East. We have great relationships with local employers and recruitment agencies, which means we really understand what’s needed locally.

If you want to change your career, get back to work or move ahead, take a look at our top courses. They reflect what’s in demand by employers in the North East.

Top Courses in Newcastle

Executive PA courses

Pitman Training is world-renowned for Executive PA courses. Our Executive PA Diploma covers all of the skills you will need, including:

  • Fast, accurate touch-typing
  • Audio typing and proof-reading
  • Business document layout
  • Microsoft Office, including Word and Excel to Expert level
  • Plus 4 electives from our course range

Our Executive PA Diploma also prepares you for the OCR Text Processing qualifications (see below).

OCR Text Processing (previously known as RSA)

This qualification is becoming essential for secretarial jobs in the North East, especially in the health sector. You will often see jobs advertised that state “must have RSA 2 or equivalent”. This is now that qualification.

We specialise in OCR Text Processing in Newcastle and offer fast-track training to get you through the exams at Level 2 or Level 3. Our courses include:

  • Text Production (the mandatory unit)
  • Word Processing
  • Speed Keying
  • Audio Transcription
  • Document Presentation
  • Business Presentations (PowerPoint)
  • Mail Merge
  • Legal Word Processing
  • Medical Word Processing
  • Shorthand

Depending on the number of credits achieved, you can gain an OCR Award, Certificate or Diploma.

Medical Terminology

Another key qualification in the health sector is AMSPAR Medical Terminology. This qualification will set your CV apart for entry and mid-level jobs in the health sector and is essential for higher grade jobs in many NHS Trusts. We offer courses at both Level 2 and Level 3.

Book-keeping, Sage Accounts and Payroll

This is a particular specialism in Newcastle. As well as the Pitman Training range of courses and diplomas in manual book-keeping and Sage 50 Accounts, we offer:

  • Accredited qualifications from the International Association of Book-keepers, including computerised accounting (Sage) at Level 2 and Level 3;
  • AAT Access (Level 1 introduction to accounts) – a brand new qualification being piloted by us in the North East;
  • AAT ABC (Level 2 manual book-keeping) – as well as providing a sound grounding in manual book-keeping, this course will exempt you from the rest of AAT Level 2, so you can start the full AAT qualification at Level 3.

Also popular is our new Payroll courses, which again can lead to accredited IAB qualifications.

Microsoft Office courses

Microsoft Office software is essential to most businesses in the UK, and the North East is no exception, which is why our Microsoft Office courses are so popular locally. In addition to the diplomas listed below we also offer individual Microsoft Office courses on Excel, Excel Expert, Word, Word Expert, Access, PowerPoint, Publisher and much more…

Once again, we our focus on getting you the qualifications that you need for the job market, our courses will prepare you for:

  • ECDL (Level 2)
  • ECDL Advanced (Level 3)
  • Microsoft Office Specialist

If you’re looking for skills and qualifications to help you get a top job in the North East, then our top courses are just what you need – and just what local employers are demanding. Find out which course is right for you – call us today.

Our Seminars

If you are interested in Seminars for yourself or your staff then please contact us on 0191 501 6557 to find out more and to discuss how we can tailor these to your needs.


One of our Executive PA Diploma students, Lucinda, recently got in touch to tell us about some great news. After commencing an initial short-term contract to work as an Administrator in the NHS, her contract was extended until March 2013. Well done Lucinda! She said "I know I've been very lucky to get this job because they said that the job really needed someone with quite a bit of experience, but my Pitman qualifications actually got me the job!”

We also received a couple of emails from our previous students Shona and Gillian and were pleased to hear they are succeeding in their careers following their time studying with us here in Pitman Training Newcastle. Here's what they  had to say: -


Thought I would let you know that today I have been offered the job with the Opticians in Whitley Bay and Jesmond! I am delighted and thank you so much for all the advice and help you have given me over the last 8 months.

Hope to see you when my results come out!

Thanks again


I hope you are both keeping well and not working too hard!
I thought I would just send you a quick message to let you know the latest - I have got a job!  I am the senior team secretary for a Project Management company.  I am thrilled to get back into the working world.  But I have to share with you something I find myself thinking everyday - I definitely could not do this job without your training, my role involves preparing bids so formatting documents and adding pictures etc was learnt from you Jill!  I well remember your one to one training. Thanks again.


Joanne Clark - Medical Secretary diploma leads to dream job

Courses completed: Medical Secretary Diploma, Executive PA Diploma Job secured: Medical Secretary Joanne is Pitman Training's Student of the Year 2010. She has worked incredibly hard and achieved great success. Joanne first completed the Medical Sectary Introductory course before moving on to co... Read more


3rd Floor
16-18 Hood Street

Show Directions


Pitman Training Newcastle is near to Grey’s Monument in the centre of Newcastle. Our post code is NE1 6JQ

With your back to The Monument looking down Grey Street, Hood Street is the first street on the left, leading to Pilgrim Street. H&M is on the corner, with Lloyds TSB on the opposite corner. 16-18 is on the right hand side at the Pilgrim Street end. Look for the sign board with Pitman Training to the left of the double glass doors.

By Metro

Take the Metro to The Monument stop. This is the crossroads of the Metro network and all trains stop here. Follow the signs to the Theatre Royal exit. At the top of the steps, Hood Street is the first street on your left.

By train

It is a 5 minute walk from Newcastle Central Station to Grey's Monument. Leave the Station through the main exit, cross at the pedestrian crossing and turn right. Turn left at Starbucks and you are in Grainger Street. This leads directly to Grey's Monument.

By bus

It is a 5 minute walk from the main Bus Station to Pitman Training. The easiest way is to go through Marks and Spencer and out into Northumberland Street (pedestrianised). Turn right and walk to end the end of Northumberland Street. Cross over by Northern Goldsmiths and you are in Pilgrim Street. Turn right when you see the window for Northern Rock opposite you and you are in Hood Street. 16-18 is to the right of the Northern Rock window. Other nearby bus stops are near Eldon Gardens, just by Grey's Monument and in New Bridge Street, just around the corner from the top of Pilgrim Street.

By car

There are a number of well-signposted car parks in the centre of Newcastle. The cheapest is The Manors, just off the 55 Degrees North roundabout, heading towards The Quayside. The postcode for the car park is NE1 2BD – simply type the postcode into Google maps or multimap for directions. From the car park, it is a short walk up Pilgrim Street to Hood Street (Northern Rock is on the corner).

There are a few short-stay parking spaces in Hood Street itself. Parking is limited to 1 hour between 8 am and 5 pm.

If you are training on one of our late nights, it is free to park in Newcastle after 5 pm.

Postcode – NE1 6JQ

New course enquiry?

0191 501 6557

For advice and further information on the training available

Existing student?

0191 401 8432

To book a training session or to speak to your training advisor

Opening Times

Day Open Close
Sunday Closed
Monday Closed
Tuesday 9:30 17:00
Wednesday 9:30 20:00
Thursday 9:30 20:00
Friday 9:30 13:30
Saturday 9:30 13:30
Enquire now!

To help us find your nearest Pitman Training centre, simply pop in your postcode, complete the form and we'll get right back to you.

New course enquiry

0191 501 6557

For advice and further information on the training available

Call Back

To arrange a call back, click here.

Bookmark and Share

Sitemap | Terms | Privacy Policy | Use Policy | Accessibility

Registered office: Pitman Training Group Ltd, Pitman House, Walkers Court, Audby Lane, Wetherby, LS22 7FD.
Company No: 7286351