CompTIA A+ provides the knowledge and skills necessary for a career in PC support. This course is designed to help you learn the skills required to gain an internationally recognised and endorsed IT accreditation.
Start DateFlexible
Study TypeIn centre, online, or a combination
Training TypeCourse
DurationAround 100 hours
This is a great course suitable for beginners to the IT industry. Gaining the A+ certification is essential for anyone looking to pursue a career in IT support for roles such as IT Support Technician, PC Support, IT Helpdesk Engineer etc.
This A+ course provides the knowledge and skills necessary for a career in PC support. So, if you’re looking for a career in IT, this course is a great starting point.
The course is broken down into 2 parts and you’ll learn the skills you need to install, repair, upgrade, configure, optimise, troubleshoot – along with undertaking daily maintenance within a busy IT department, retail computer store or tackling home repairs.
It’s an online study course so you can choose where and when you study. If you prefer a structured learning environment you can study in one of our training centres, or you can login from home or work if you prefer to fit study sessions around other commitments.
The course is fully interactive and there are interactive laboratories and access to pre- and post-test questions so you can be confident by the end of the course that you’re ready to go on and undertake the newest A+ examinations (220-1201 and 220-1202).
A+ (220-1201) DOMAIN 1: MOBILE DEVICES
Laptop Hardware and Components
Accessories and Ports, Networks and Applications
A+ (220-1201) DOMAIN 2: NETWORKING
Ports and Protocols
Wireless Networking Protocols
Common Networking Hardware
SOHO Networks
Internet and Network Types
Networking Tools
A+ (220-1201) DOMAIN 3: HARDWARE
Network and Display Cables
Connectors and Hard Drive Cables
Motherboards, BIOS and UEFI
CPU, Interfaces and Power Supplies
Printer Security
Printer Consumables
A+ (220-1201) DOMAIN 4: VIRTUALISATION AND CLOUD COMPUTING
Cloud Computing
Client-Side Virtualisation
A+ (220-1201) DOMAIN 5: HARDWARE AND NETWORK TROUBLESHOOTING
RAM, CPU and Power Problems
Storage Problems
Video, Projector and Display Issues
Mobile Device Issues
Printer Issues
Network Issues
A+ (220-1202) DOMAIN 1: OPERATING SYSTEMS
OS Types and Their Purposes
OS Installations
Windows Features and Tools
Users, Groups and Monitoring
Command Line Tools
Control Panel Utilities
Windows Settings
Client Networking Configurations
App Installs and Configurations
MacOS Tools and Features
Linux File Tools and Features
Cloud-Based Productivity Tools
A+ (220-1202) DOMAIN 2: SECURITY
Security Measures
Logical Security Measures
Windows Security Settings
Folder, Drive and Wireless Security
Social Engineering
Malware Removal Best Practices
Workstation Best Practices
Mobile and Data Security
SOHO Network Security Settings
Install and Configure Browsers
A+ (220-1202) DOMAIN 3: SOFTWARE TROUBLESHOOTING
Common Windows OS Problems
Common Mobile OS and App Issues
Common Mobile OS and App Security Issues
Common PC Security Issues
A+ (220-1202) DOMAIN 5: OPERATIONAL PROCEDURES
Documentation Best Practices
Change Management Best Practices
Backup and Recovery
Common Safety Procedures
Environmental Impacts and Controls
Content, Licensing, and Policies
Communication and Professionalism
Scripting Basics
Remote Access Technologies
AI Basic Concepts
Vendor specific exams may need to be organised separately. Please speak to our Course Advisor for details.
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Ultimately the aim of this A+ training course is to help put you in the perfect position to sit the CompTIA A+ examinations 220-1101 and 220-1102*.
You’ll learn how to install, repair, upgrade, configure, optimise and troubleshoot on PCs and operating system.
During your training you will learn how to install, repair, upgrade, configure, optimise and troubleshoot on PCs and operating systems – essential, valuable skills in demand in the IT industry.
Before starting this course a familiarity with computers and basic computer terminology would be an advantage but no formal IT qualifications are required to be obtained prior to starting this course.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
If you study this A+ training course you will have the ability to work as an IT Professional, maybe as an IT Support Technician, or work on a helpdesk in an IT support department or even start your own business up as a self-employed technician repairing PCs etc.
Further on from this training you could look to specialise in Server Support, Network Support or IT Security. All these options will require additional study to full grasp the technical abilities but could lead to a rewarding career as a Network Support Technician, Server Support Technician or IT Support Manager for example.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
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