IT Support Technician Diploma with CompTIA

This diploma will teach you how to install, repair, upgrade, and maintain PCs and operating systems. This is an excellent choice if you’re looking to start a career in IT support.

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Is IT Support Technician Diploma (CompTIA) for you?

Our IT Support Technician diploma is ideal if you’re looking for a position within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain CompTIA certification.

Award and Associated Qualifications

Awarded 210 CPD points upon successful completion

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

diploma

Duration

210 hours flexi study or 9 weeks full-time

Pitman Training Course Enquiry

For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.

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About the IT Support Technician Diploma

Our IT Support Technician diploma is ideal if you’re looking for a position within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain CompTIA certification.

Get highly valued IT skills that are in demand 

IT employees hold some of the most important jobs in any organisation. As an IT Support Technician, it will be your responsibility to help keep the computers and related systems running smoothly and efficiently.

Your job could involve responding to help-desk requests from colleagues who are experiencing problems with their computers, need help installing software, or have questions about how to use some of the hardware or software available to them.

The role of IT Support Technician is vital within any organisation. With this diploma, you’ll be able to start your career in IT, and your skills will be in demand. Following this diploma and experience in the role, you may opt for further training, which could lead to positions of greater seniority and responsibility, such as Network Administrator, Systems Administrator, and IT Support Manager.

Aims and Objectives

You’ll learn how to install, repair, upgrade, and maintain PCs and operating systems to ensure you’re providing your future colleagues the support they need to accomplish their work.

Courses Included

A+ Series

CompTIA A+ provides the knowledge and skills necessary for a career in PC support. This course is designed to help you learn the skills required to gain an internationally recognised and endorsed IT accreditation.

Communication Skills for IT Specialists

The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.

CompTIA Project+

This course will provide you with the knowledge and skills to manage the life cycle of a project in terms of defining what it is, planning each aspect, implementation, completion, and evaluation.

Windows 10 - Advanced

This course provides an advanced look at the Windows 10 operating system and covers key features and functions relating to system settings, performance, and security.

Elective Courses

In addition to the core courses, you also choose two additional elective courses. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.

CompTIA Cloud Essentials

This course provides an introduction to cloud computing and covers topics, such as cloud networking, cloud migration strategies, cloud connectivity, cloud design considerations, and cloud security.

Network+

The Network+ course will give you all the knowledge and skills you need to get a job as a network or system administrator. You will also gain necessary skills needed to gain Network+ certification.

Database Fundamentals

In this course, you’ll learn the core concepts of relational databases, and you’ll get your feet wet with structured query language (SQL), which is used to manage data in a relational database management system.

CyberSecurity 101

Information security is becoming increasingly crucial for all types of organisations. In this course, you’ll explore key information-security concepts.

CyberSecurity 102

In this second course in our series on the core elements of information security, you’ll explore different ways organisations protect their information and systems from malicious activity.

Programming Fundamentals

This course is an introduction to programming concepts and is ideal for anyone who wishes to learn how to program but doesn't have a background in coding.

Pre-Requisites

A strong interest in computers and basic computer literacy.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

 

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

 

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

CompTIA certifications are a recognisable IT industry qualification that can help you get a rewarding career as an IT Technician, Support Technician, or Helpdesk Specialist.

With further training in more specialised areas, you could look toward a career in network support or administration, cloud computing, or security. You could also bolster your skills to move into more senior roles within IT support.

Additional Information

IT Support Technician Diploma with CompTIA Training Centres

East Anglia

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Cambridge Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge East Anglia Enquire &
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Chelmsford Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford East Anglia Enquire &
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Ipswich Pitman Training Ipswich, 12 Northgate Street, Ipswich East Anglia Enquire &
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Peterborough Pitman Training Centre, Stuart House, St John’s Street, Peterborough, Cambridgeshire East Anglia Enquire &
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Cambridge
Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge CB2 3BZ
Chelmsford
Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford CM2 0JD
Ipswich
Pitman Training Ipswich, 12 Northgate Street, Ipswich IP1 3DB
Peterborough
Pitman Training Centre, Stuart House, St John’s Street, Peterborough, Cambridgeshire PE1 5DD

London

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Bromley Pitman Training Bromley, 3rd Floor Chelsea House, 26 Market Square, Bromley London Enquire &
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Central and West london Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London London Enquire &
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Clapham Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, London Enquire &
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Croydon 2 Lansdowne Road, Croydon London Enquire &
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Edgware Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware London Enquire &
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Enfield 2nd Floor Nicon House 45 Silver Street Enfield London Enquire &
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Greenwich Pitman Training Greenwich, 133 Creek Road, Greenwich, London, London Enquire &
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Hounslow Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow London Enquire &
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Stratford Boardman House, 64 Broadway, Stratford, London London Enquire &
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Watford Pitman Training Watford, 171 St Albans Road, Watford, London Enquire &
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Clapham
Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, SW4 0BG
Croydon
2 Lansdowne Road, Croydon CR9 2ER
Enfield
2nd Floor Nicon House 45 Silver Street Enfield EN1 3EF
Greenwich
Pitman Training Greenwich, 133 Creek Road, Greenwich, London, SE8 3BU
Hounslow
Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow TW4 6JQ
Stratford
Boardman House, 64 Broadway, Stratford, London E15 1NT
Watford
Pitman Training Watford, 171 St Albans Road, Watford, WD24 5BD
Bromley
Pitman Training Bromley, 3rd Floor Chelsea House, 26 Market Square, Bromley BR1 1NA
Central and West london
Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London WC1A 2RP
Edgware
Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware HA8 8NP

Midlands

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Birmingham Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham Midlands Enquire &
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Leicester Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester Midlands Enquire &
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Nottingham Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham Midlands Enquire &
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Birmingham
Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham B4 7LR
Nottingham
Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham NG1 6LG
Leicester
Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester LE1 6RX

North East

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Halifax Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax North East Enquire &
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Leeds Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, North East Enquire &
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Middlesbrough Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, North East Enquire &
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Newcastle Pitman Training Newcastle, 2 Collingwood Street, Newcastle Upon Tyne, North East Enquire &
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Leeds
Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, LS7 3HZ
Newcastle
Pitman Training Newcastle, 2 Collingwood Street, Newcastle Upon Tyne, NE1 1JF
Middlesbrough
Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, TS1 1LA
Halifax
Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER

North West

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Crewe and Nantwich Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich North West Enquire &
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Liverpool Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, North West Enquire &
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Manchester Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, North West Enquire &
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Warrington Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, North West Enquire &
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Crewe and Nantwich
Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich CW5 5RH
Liverpool
Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, L3 9JR
Manchester
Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, M1 3HZ
Warrington
Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, WA1 1SG

Scotland

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Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen Scotland Enquire &
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Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, Scotland Enquire &
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Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, Scotland Enquire &
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Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS

South East

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Brighton Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, South East Enquire &
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Canterbury Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury South East Enquire &
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Crawley Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley South East Enquire &
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Dover Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover South East Enquire &
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Guildford Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford South East Enquire &
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Maidstone 90-92 King Street, Maidstone South East Enquire &
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Reading Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading South East Enquire &
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Southampton Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton South East Enquire &
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Southend Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend South East Enquire &
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Brighton
Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, BN3 6AH
Canterbury
Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury CT1 2NY
Crawley
Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley RH10 6AD
Dover
Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover CT16 1RW
Guildford
Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford GU1 4QD
Reading
Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading RG1 2LU
Southampton
Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton SO14 3HB
Maidstone
90-92 King Street, Maidstone ME14 1BH
Southend
Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend SS4 1BB

South West

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Bournemouth and Poole Second Floor, Pearl Assurance House, 128 - 130 Old Christchurch Rd, South West Enquire &
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Bristol Pitman Training Bristol, Old Market St Phillips, Bristol South West Enquire &
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Portsmouth Pitman Training Portsmouth Suite 102 Portsmouth Technopole North End Portsmouth South West Enquire &
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Taunton Pitman Training Taunton, 50 North Street, Taunton South West Enquire &
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Bristol
Pitman Training Bristol, Old Market St Phillips, Bristol BS2 0BH
Taunton
Pitman Training Taunton, 50 North Street, Taunton TA1 1LX
Bournemouth and Poole
Second Floor, Pearl Assurance House, 128 - 130 Old Christchurch Rd, Bournemouth BH1 1NL
Portsmouth
Pitman Training Portsmouth Suite 102 Portsmouth Technopole North End Portsmouth PO2 8FA

Wales

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Cardiff Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff Wales Enquire &
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Swansea Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea Wales Enquire &
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Cardiff
Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff CF10 1BS
Swansea
Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea SA1 5ED

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Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

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