Is This for You?

This course is designed for aspiring IT professionals looking to develop a strong foundation in Microsoft 365 software as a service solutions to facilitate productivity for on-site and remote users.

Award and Associated Qualifications

Awarded 24 CPD points upon successful completion

Start Date
Study Type
In centre, online, or a combination
Training Type
24 hours

About This Course

Microsoft 365 is an integrated productivity solution that allows users to work from anywhere while taking advantage of its security and devicemanagement capabilities. With its array of integrated tools, users in an organisation are able to collaborate more easily and effectively.

In this course, you’ll dive deep into configuring, implementing, and supporting Microsoft 365 solutions. You’ll explore several forms of cloud computing and how it differs from on-premises data management. You’ll learn key considerations of operating in the cloud and the benefits of doing so. You’ll learn how Microsoft 365 supports security, compliance, and privacy, and you’ll explore the Windows OS, Autopilot, and Azure.

You’ll learn how Microsoft 365 enables collaboration with Microsoft Teams, which provides integration with more than 140 apps and services and secure encryption. You’ll explore Microsoft 365 collaboration features, and you’ll delve into Office 365 deployment considerations, including the various ways Office 365 enables collaboration. You’ll also explore features relating to identity and data protection.


Module 1 – Understanding Cloud Concepts

Module 2 – Cloud Benefits & Considerations

Module 3 – Cloud Services & Principles

Module 4 – Windows Enterprise

Module 5 – Windows, Autopilot, & Azure

Module 6 – Deployment Planning, Azure & Updates

Module 7 – Windows & Admin Center

Module 8 – Microsoft 365, Exchange & SharePoint

Module 9 – Skype for Business, Teams & Collaboration

Module 10 –Office 365 & Collaboration

Module 11 –Protecting Your Information

Module 12 –Azure AD & Access Management

Module 13 –Mobile Management & Security and Compliance

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Aims and Objectives

In addition to preparing you to work with Microsoft 365 services, this course will prepare you for the Microsoft 365 Fundamentals (MS-900) certification exam.


Cloud Essentials+ or equivalent.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –


  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

This course and associated certification will stand you in good stead in roles that involve installing, configuring, and maintaining Microsoft 365 services within an enterprise environment.

What's the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.