Is This for You?

Our Network Support Engineer diploma is ideal if you’re looking for a position in network or system administration within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain several CompTIA certifications.

Award and Associated Qualifications

Awarded 200 CPD points upon successful completion

Start Date
Study Type
In centre, online, or a combination
Training Type
200 hours flexi study or 8 weeks full-time

About This Diploma

Our Network Support Engineer diploma is ideal if you’re looking for a position in network or system administration within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain several CompTIA certifications.

Get Highly Valued It Skills That Are In Demand

Network support engineers install, manage, and troubleshoot computer networks. They play an important role in maintaining an organisation’s networks. They help keep the network safe and secure, through both hardware configuration and end-user training. They often work under the supervision of systems administrators.

Network support engineers typically do some or all of the following:

  • Back up network data
  • Configure security settings or access permissions for authorised users
  • Troubleshoot the network to identify connectivity issues and use diagnostic testing software and equipment
  • Document network support activities
  • Configure wide area network (WAN) or local area network (LAN) routers and other related equipment
  • Install network software, such as security or firewall software
  • Provide end-user support in person and remotely

The role of Network Support Engineer is vital within any organisation. With this diploma, you’ll be able to start your career in IT, and your skills will be in demand.

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Aims and Objectives

This diploma will give you the knowledge and technical skills you need to work in network or server administration within an organisation’s IT department.

Courses Included

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This course covers the knowledge and skills required to install, manage, and troubleshoot servers in data centers and in on-premise and hybrid environments.

Elective Courses

In addition to the core courses, you also choose one additional elective course. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.

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AWS Cloud Practitioner

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Azure Fundamentals

This course helps prepare learners for Microsoft’s AZ-900 exam and obtain the Azure Fundamentals certification. The course is an excellent introduction for those looking to…

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CCNA – Cisco Certified Network Associate (200-301)

The Certified Network Associate course provides learners with the knowledge and skills needed to work with Cisco network infrastructure.

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Cloud Security Fundamentals

This course provides an introduction to cloud security concepts and is ideal for anyone who wishes to learn the core principles of cloud infrastructure, data,…

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Communication Skills for IT Specialists

The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a…

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CompTIA Cloud Essentials

This course provides an introduction to cloud computing and covers topics, such as cloud networking, cloud migration strategies, cloud connectivity, cloud design considerations, and cloud…

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Windows Client (MD-100)

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CompTIA A+ certification or equivalent

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –


  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

CompTIA certifications are a recognisable IT industry qualification that can help you pursue a rewarding career as a Network Technician, Systems Specialist, or Computer Network Engineer.

Following this diploma and experience in the role, you may opt for further training, which could lead to positions of greater seniority and responsibility, such as Network Administrator and IT Support Manager.

What's the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.