Is This for You?

Designed for those who have never used a Windows operating system knowledge or who have an earlier version of Windows and wish to upgrade to Windows 10.

Award and Associated Qualifications

Awarded 24 CPD points upon successful completion

Start Date
Study Type
In centre, online, or a combination
Training Type
24 hours

About This Course

Students will learn to set up user accounts, create and use custom keyboard shortcuts, and personalise and organise the working space.

The course will also provide hands-on training on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the Internet using various browsers, including Microsoft Edge.

Course Content

Module 1: What is Windows 10; Getting Started with Windows 10; User Accounts; Exploring the Start Menu and Live Tiles; Introduction to Windows 10 Apps; Enabling and Disabling Tablet Mode; Uninstalling Programs and Applications; Getting Help; Creating Custom Keyboard Shortcuts; Locating System Information; Action Centre

Module 2: Virtual Desktops and Task View; Exploring and Customising the Taskbar; Managing Multiple Windows; Creating Desktop Shortcuts; Understanding Touchpad Gestures; Ease of Access

Module 3: Multiple Monitors; Sound Devices; Device Drivers

Module 4: Introduction to File Explorer; File and Folder Properties; Searching for Files and Folders; Creating and Renaming Files or Folders; Selecting Files and Folders; Moving, Copying and Deleting Files and Folders; Using the Recycle Bin

Module 5: Personalising the Start Menu; Changing Your Computer’s Theme; Personalising User Accounts; Customising Settings; Modifying Folder Options

Module 6: Adding a Printer; Printing; Trouble-shooting Printer Problems; Installing Fonts

Module 7: What is the Internet? What is the World Wide Web? Setting Up an Internet Connection; Using Microsoft Edge

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Aims and Objectives

This introductory course is designed to acquaint learners with the fundamentals of Windows 10.


Personal Computer Fundamentals course or a general knowledge of computers.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –


  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

To provide job-ready skills for use in any office.

What’s the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.