IT Technical Training (Tutor led)

Administering a Microsoft SQL Server 2000 Database (Seminar)

Plan for a SQL Server installation and then install an instance of SQL Server. Manage files and da..

Administering IBM Lotus Domino 6 : Building the Infrastructure (Seminar)

Install and configure a basic infrastructure with a single domain using an existing deployment pla..

Administering IBM Lotus Domino 6 : Operating Fundamentals (Seminar)

Understand the basic concepts that provide the foundation for Domino/Notes 6...

Administering IBM Lotus Domino 6: Managing Servers and Users (Seminar)

Manage Users and Groups. Manage Non-Notes and Notes Clients. Manage Servers. Set Up Server M..

Advanced Novell Network Management (Seminar)

Upgrading and managing NetWare 6 in a blended network. Advanced network storage management. High A..

AIX Basics (Seminar)

Login to an AIX system and set a user password. Manage AIX files and directories. Describe the pur..

AIX Jumpstart for UNIX Professionals (Seminar)

Perform day to day system administration tasks on AIX. Sit the IBM Certified Specialist - AIX Syst..

AIX System Administration I: Implementation (Seminar)

Install the AIX operating system. Software bundles and filesets. Perform system startup and shutdo..

AIX System Administration II: Problem Determination (Seminar)

Understand the structure and content of the Object Data Manager database files. Maximise the avail..

AIX System Administration III: Performance Management (Seminar)

Distinguish between System and application performance constraints. Describe how various AIX sub..

AIX TCP/IP Communications(Seminar)

Understand the basic concepts of TCP/IP protocols and addressing. Understand the basic concepts ..

Building e-Business Solutions with Microsoft BizTalk Server 2004 (Seminar)

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Building Enterpise Applications with J2EE (Seminar)

Create Enterprise applications using Java 2 Enterprise Edition. Connect and manipulate databases..

Building Web Applications in JAVA (Seminar)

Create and use servlets. Create and use Java Server Pages (JSPs). Handle errors in servlets an..

Building XML – Based Web Applications (Seminar)

Identify places in the architecture of Web solution where Extensible Markup Language (XML) is used..

Business Analysis using UML (Seminar)

Understand the principles and practices on which object-oriented development is based. Present..

C++ for C Programmers (Seminar)

Program in C++ from a C perspective and appreciate some of its more advanced features. Understan..

C++ for Non C Programmers (Seminar)

Program C++ as a modern programming language whilst appreciating its relationship with C. Unde..

Citrix Core Technologies and Architecture (Seminar)

Students will be required to break down the elements of Citrix technologies as well as isolate and..

Citrix MetaFrame 1.8 to MetaFrame XP: Skills Update (Seminar)

Update skills on the features and functions of Citrix MetaFrame XP Feature Release 1 for delegates..

Citrix MetaFrame Password Manager: Administration (Seminar)

Interactive instructor-led discussion and hands-on labs and exercises guide learners through admin..

Citrix MetaFrame Presentation Server 3.0 Skills Update Workshop (Seminar)

This course is intended to update past Citrix MetaFrame Presentation Server skills...

Citrix MetaFrame Presentation Server 3.0: Enterprise Edition Administration (Seminar)

Install Citrix® MetaFrame Presentation Server 3.0 in a variety of network environments...

Citrix MetaFrame Secure Access Manager:Administration (Seminar)

Install and configure Citrix MetaFrame Secure Access Manager. Identify Citrix MetaFrame Secure A..

Citrix MetaFrame XP for Windows Advanced Administration (Seminar)

This advanced three-day course provides hands-on instruction in designing, planning, testing and d..

Citrix MetaFrame XP Presentation Server with Feature Release 3: Administration (Seminar)

To learn about the installation and administration of Citrix MetaFrame XP Presentation Server and ..

Citrix MetaFrame XP Presentation Server, Enterprise Edition, Feature Release 3: Administration (Seminar)

This course provides learners with the skills necessary for comprehensive enterprise-wide manageme..

Citrix MetaFrame XP Presentation Server: Deployment and Support (Seminar)

This course provides learners with proven strategies for planning testing and supporting MetaFra..

Citrix MetaFrame XP Presentation Server: Design & Integration (Seminar)

This course segments the IT infrastructure and identifies various integration tools and methods ba..

Citrix MetaFrame XP: Securing & Deploying Applications over the Web (Seminar)

Plan and design a secure web-enabled Citrix MetaFrame XP Presentation Server for Windows deploymen..

Citrix Methodology: Successful Implementation of Citrix Solutions (Seminar)

This blended Citrix® course outlines the phases of the Citrix solution methodology; a multi-phase ..

Citrix Securing Application Deployment Over the Internet (Seminar)

This course puts the Citrix Certified Administrator (CCA) at the forefront of the most advanced ..

Citrix Web Access: Design & Integration (Seminar)

This blended course provides the learner with the detailed information necessary to design secure ..

CLP R5 Application Development Fast Track (Seminar)

Create and present content pages. Assess application security. Implement application-level sec..

CLP R5 System Administration Fast Track (Seminar)

Maintain and monitor existing Domino servers and databases using available administration tools. ..

Customizing Microsoft® SharePoint™ Products and Technologies 2003 (Seminar)

Describe the Web Parts for Microsoft SharePoint products and technologies. Add Web Parts to page..

Data Modelling and Relational Database Design (Seminar)

Read, improve, create, use and judge Entity Relationship Models. Capture business rules and cons..

Deploying and Managing E-Business Solutions using Microsoft BizTalk Server 2004 (Seminar)

Install and configure a BizTalk Server 2004 hosting environment. Secure a BizTalk Server environ..

Deploying and Managing Microsoft Internet Security and Acceleration Server 2000 (Seminar)

Explain the use of ISA Server as a cache server and as an enterprise firewall. Install and confi..

Deploying Lotus Domino Applications (Seminar)

Determine a deployment strategy. Set database access. Roll out applications to servers and use..

Designing a Microsoft Windows 2000 Directory Services Infrastructure (Seminar)

Describe guidelines for gathering business and administrative information from an organisation and..

Designing a Microsoft Windows 2000 Networking Services Infrastructure (Seminar)

Use the business objectives of their organisations to develop strategies for implementing and mana..

Designing a Microsoft Windows Server 2003 Directory Services Infrastructure (Seminar)

Define migration terms. Compare the three domain migration paths and describe the benefits and fe..

Designing a Microsoft® Windows® Server 2003 Active Directory® and Network Infrastructure (Seminar)

Describe the process of designing an Active Directory infrastructure and a network infrastructure ..

Designing a Secure Microsoft Windows 2000 Network (Seminar)

Identify the security risks associated with managing resource access and data flow on the network...

Designing and Building Web Applications using J2EE (Seminar)

The benefits and disadvantages of common architectural models for enterprise applications How t..

Designing Microsoft Exchange 2000 for the Enterprise (Seminar)

Evaluate the impact of the Active Directory service. Design an administrative topology. Design..

Desktop Management with ZENworks for Desktops 4 (Seminar)

Prepare for and install ZENworks for Desktops 4. Use ZENworks for Desktops to manage application..

Developing IBM Lotus Domino 6 Applications: Foundation Skills (Seminar)

To learn the entire Domino 6 application architecture...

Developing IBM Lotus Domino 6 Applications: Intermediate Skills (Seminar)

Learn to use IBM Lotus Domino Designer 6...

Developing Microsoft .NET Applications for Windows (Seminar)

Create/populate Windows forms. Organize controls on Windows forms. Create menus in a Windows F..

Developing Web Applications Using Microsoft Visual Studio .NET (Seminar)

Create a component in Visual Basic .NET and Microsoft Visual C#. Create an ASP.NET Web Applicati..

Developing XML Web Services Using Microsoft ASP.NET (Seminar)

Explain how Web services emerged as a solution to the problems with traditional approaches to desi..

Enterprise DBA Part 1A: Architecture and Administration (Seminar)

Start up and shut down an Oracle Instance. Create an operational database. Manage Oracle databa..

Enterprise DBA Part 1B: Backup & Recovery Workshop (Seminar)

Defining an effective backup and recovery strategy. Oracle architecture components related to ba..

Enterprise DBA Part 2: Performance and Tuning (Seminar)

Understand steps for outlining a tuning methodology. Use Oracle tools to diagnose performance pr..

Enterprise DBA Part 3: Network Administration (Seminar)

Identify network trends and problems and provide solutions for them. Define the Net8 architectur..

Exploring New Features in IBM Lotus Notes Domino 6 Administration (Seminar)

Find out about improvements for end-user productivity, enhancements in replication and mobility, s..

Exploring New Features of IBM Lotus Notes 6 for Release 5 Users (Seminar)

Learn about the enhancements to the Notes 6 user interface, welcome page, bookmarks, messaging, ca..

Exploring the New Features of IBM Lotus Domino Designer 6 (Seminar)

Organise and maintain complex applications, work with enhancements to views, and enhance presentat..

Fastrack2Windows Server 2003: (Part 1) Managing and Maintaining the Windows Server 2003 Environment (Seminar)

Create and populate organisational units with user and computer accounts. Manage user and comput..

Fastrack2Windows Server 2003: (Part 2) Implementing, Managing and Maintaining a Windows 2003 Network Infrastructure (Seminar)

Describe the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol architecture. Con..

Fastrack2Windows Server 2003: (Part 3) Planning, Maintaining and Securing a Microsoft Windows Server 2003 Network Infrastructure (Seminar)

Plan a TCP/IP Physical and Logical Network. Plan and Troubleshoot a Routing Strategy. Plan and..

Fastrack2Windows Server 2003: (Part 4) Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory and Network Infrastructure (Seminar)

Describe the process of designing an Active Directory infrastructure and a network infrastructure ..

Fastrack2Windows Server 2003: (Part 5) Implementing and Supporting Microsoft Windows XP Professional (Seminar)

Install Windows XP Professional and upgrade to Windows XP Professional. Automate an installation..

Foundations of Novell Networking: NetWare 6 (Seminar)

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Fundamentals of Networking (Seminar)

Identify Computer Input and Output Devices. Identify the Hardware Components of a Computer. De..

GroupWise 6.5 Administration (Seminar)

Install GroupWise. Perform basic Administrative tasks. Maintain a GroupWise system. Install a..

HACMP System Administration II: Implementation (Seminar)

Understand the concepts of High Availbility. Design and plan a highly available cluster. Imple..

HACMP System Administration II: Maintenance and Migration (Seminar)

Understand the concepts of High Availbility. Design and plan a highly available cluster. Imple..

HACMP System Administration III: Problem Determination and Recovery (Seminar)

Determine the configuration of a cluster. Determine the status of the cluster. Monitor an acti..

Help Desk Support for Lotus Notes 6 (Seminar)

Describe the Notes/Domino environment. Set up and customise the Notes client workspace. Use Not..

Help Desk Support for Notes R5 (Seminar)

Problem diagnosis of a HACMP cluster. Handle cluster failure recovery. Identify and correct ne..

Implementing a Lotus Domino Infrastructure (Seminar)

Plan a highly available SP configuration. Utilise the hardware fault resilient features of the I..

Implementing a Microsoft Windows 2000 Network Infrastructure (Seminar)

Manage access to resources by using groups. Install or upgrade to Microsoft Windows 2000. Conn..

Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts (Seminar)

Install, set up and configure a Lotus Domino intranet. Add users and setup associated clients in..

Implementing and Administering Microsoft Windows 2000 Directory Services (Seminar)

Install and configure routing by using the Routing and Remote Access service. Install and config..

Implementing and Managing Microsoft Exchange 2000 (Seminar)

Set up and administer domain user accounts and groups. Create a Microsoft Windows 2000 domain by..

Implementing and Managing Microsoft Exchange Server 2003 (Seminar)

Connect Exchange routing groups. Create and manage storage groups, mailbox stores and public fo..

Implementing and Supporting Microsoft Windows XP Professional (Seminar)

Describe replication. Implement replication. Implement snapshot replication. Implement trans..

Implementing High Availability on the IBM eServer 1600 Cluster (Seminar)

Manage Notes Ids. Use Troubleshooting Resources. Manage and Customise the User Environment. ..

Implementing Microsoft Operations Manager 2000 (Seminar)

Install/upgrade to Windows XP Professional. Automate an installation of Windows XP Professional ..

Implementing Microsoft Windows 2000 Professional and Server (Seminar)

Identify the features of MOM 2000 that support operations management. Identify a MOM deployment ..

Implementing NetScreen Security Gateways (Seminar)

Configure network security protocols. Configure the Microsoft Windows 2000 Routing and Remote Ac..

Implementing NetScreen Security Manager (Seminar)

Describe the NetScreen packet handling process...

Implementing Replication Using Microsoft SQL Server 2000 (Seminar)

Perform a clean installation of Exchange Server 2003 and verify that the installation was successf..

Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services (Seminar)

Describe the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol architecture. Con..

Installing, Configuring, and Administering Microsoft Windows XP Professional (Seminar)

Use NetScreen Security Manager to manage NetScreen Firewall/VPN products...

Integrating NetScreen into High-Performance Networks (Seminar)

Perform an installation of Windows XP Professional. Install and support hardware devices and dri..

Introduction to Cisco Network Device Configuration

Upon completion of this course, the delegate should have enough knowledge in preparation for CISCO..

Introduction to XML and the Microsoft .NET Platform (Seminar)

Describe how XML and related technologies fit into the .NET platform. Create a well-formed XML d..

ITIL Change Management Practitioner (Seminar)

Get to grips with the links between Change Management and the other Service Management disciplines..

ITIL Essentials (Seminar)

Appreciate Service Management (SM) to a level sufficient for them to articulate the purpose and ob..

ITIL Exam Preparation (Seminar)

Cope with Examination requirements and logistics. Be sure they have revised the salient points c..

ITIL Foundation (Seminar)

Articulate the purpose and objectives of Service Management. Appreciate the concepts and process..

ITIL Overview for Technicians (Seminar)

Define the role of ‘a technician’ in a service and customer focused organisation. Appreciate why..

ITIL Service Delivery (Seminar)

Appreciate and subsequently use the main features of the ITIL Service Delivery disciplines: Servic..

ITIL Service Desk (Seminar)

Appreciate how a customer focused Service Desk can help their customers. Identify the essential ..

ITIL Service Level Management (Seminar)

Appreciate why having Service Level Management and SLAs is better than not! Appreciate the conce..

ITIL Service Support (Seminar)

Appreciate and use the main features of the ITIL Service Support disciplines: Configuration Manage..

Java for Programmers (Seminar)

Create Java applications and Applets. Build and use classes and objects. Design and build a GU..

Java XML Programming (Seminar)

Write Java applications which access and manipulate the structure and data of XML documents. Bui..

JavaScript Programming (Seminar)

List the JavaScript syntax rules and implement good coding practices. List the data and variable..

Lotus Domino Application Architecture (Seminar)

Support heterogeneous clients. Access a variety of data sources...

Lotus Domino Application Security and Workflow (Seminar)

Implement application-level security. Develop dynamic secure workflow applications...

Lotus Domino Designer Fundamentals (Seminar)

Explain the relationship between pages, documents and forms. Add logic to forms and views. Cre..

Maintaining a Lotus Domino Infrastructure and Lotus Domino Users (Seminar)

Evaluate current Lotus Domino infrastructure for changes to facilitate maintenance. Modify Domin..

Maintaining a Microsoft Windows Server 2003 Environment (Seminar)

Prepare to administer server resources. Configure a server to monitor system performance. Monit..

Managing a Microsoft Windows 2000 Network Environment (Seminar)

Delegate administrative control of an organisational unit. Publish and maintain printers and sha..

Managing Microsoft Systems Management Server 2003 (Seminar)

Delegates will learn how to: Describe the features and infrastructure of Systems Management Serv..

Mastering Microsoft Visual Basic 6.0 Development (Seminar)

List the opportunities that Visual Basic developers have to incorporate Internet technologies into..

Microsoft Solutions Framework Essentials (Seminar)

Explain how an improved solution strategy can alleviate the challenges to delivering technology so..

Microsoft Windows 2000 Network and Operating System Essentials (Seminar)

Describe the fundamentals of TCP/IP including name resolution, routing and IP addressing-classful ..

NetScreen - Configuring Secure Access Products - 4.0 (Seminar)

Understand the implementation of the SAP product to support common environments...

Novell GroupWise 5.5 Administration (Seminar)

Set up and maintain Novell GroupWise libraries. Configure Novell GroupWise security. Maintain ..

Novell GroupWise 5.5 Advanced Administration (Seminar)

Expand the Novell GroupWise system. Add multiple domains. Postoffices and users. Understand ad..

Novell NetWare 4 to NetWare 6 CNE Upgrade Prerequisite (Seminar)

Understand TCP/IP Basics. Upgrade NetWare 4.2 to NetWare 6. Manage NetWare with ConsoleOne. ..

Novell Network Management: NetWare 6 (Seminar)

Monitor, restore and optimise server health and network traffic. Manage and restore eDirectory. ..

Novell Nterprise Linux Services (Seminar)

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Object Essentials (Seminar)

Use the terminology of object-orientation as used in modern software projects. Use the principle..

Object-Oriented Analysis and Design using UML (Seminar)

Apply the principles and practices of object-oriented development. Present and apply the UML not..

Oracle 10g Database: New Features for Administrators (Seminar)

Students learn how to use Oracle Database 10g new features to increase database availability, to s..

Oracle Database 10g: 2 Day DBA (Seminar)

Install Oracle Database software and create a database. Use Enterprise Manager Database Control ..

Oracle Database 10g: Administration Workshop I (Seminar)

Install and configure the Oracle Database 10g. Create and administer user accounts in the Oracle..

Oracle Database 10g: Administration Workshop II (Seminar)

Use RMAN to create and manage backup sets and image copies. Recover the database to a previous p..

Oracle9i Designer: First Class (Seminar)

Input business system requirements into the Designer repository. Identify and perform the primar..

Oracle9i Discover Administration (Seminar)

Implement and administer Discoverer. Design, create and maintain the End User Layer. Control us..

Oracle 9i Discoverer administration(Seminar)

Create PL/SQL applications that use Oracle objects. Implement Oracle9i features to create large,..

Oracle9iAS: Discoverer for End Users (Seminar)

Generate reports and ad hoc queries. Format queries. Apply analytical functions to data and ge..

Planning a Domino Infrastructure (Seminar)

Use Domino to Address Site Requirements. Build a Deployment team. Define and Delegate Resources..

Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (Seminar)

Plan a TCP/IP Physical and Logical Network. Plan and Troubleshoot a Routing Strategy. Plan and..

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (Seminar)

Describe the logical and physical components of Active Directory and explain the purpose of Active..

Preparing IBM Lotus Domino Release 4 Administrators for IBM Lotus Domino 6

New install program and server setup program. New Licensing. New server license types; New Cli..

Preparing IBM Lotus Domino Release 4 Developers to Use IBM Lotus Domino 6 Designer (Seminar)

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PRINCE2 Conversion (Seminar)

Prepare and take the PRINCE2 Practitioner Examination administered by the Association of Project M..

PRINCE2 for IT Project Management (Seminar)

Develop a Project Business Case. Integrate SDLC with PRINCE2. Define real-world Tolerances. ..

Prince2 for Practitioners (Seminar)

Recognise the ways that PRINCE2 addresses the factors which enable successful projects. Apply th..

PRINCE2 Foundation (Seminar)

Recognise the factors which enable successful projects. Describe the main PRINCE2 components, pr..

Programming a Microsoft SQL Server 2000 Database (Seminar)

Create and maintain indexes. Create, use and maintain data views. Implement data integrity by ..

Programming in JAVA workshop (Seminar)

Use the OO features of Java. Learn how to handle errors in Java programs using exceptions. Cre..

Programming the Microsoft .NET Framework (Visual C# .NET) (Seminar)

List the major elements of the .NET framework and explain how they fit into the .NET platform. E..

Programming the Microsoft .NET Framework with Visual Basic.NET (Seminar)

List the major elements of the .NET framework and explain how they fit into the .NET platform. E..

Programming with C# (Seminar)

List the major elements of the .NET Framework and explain how C# fits into the .NET Platform. An..

Programming with Microsoft ADO.NET (Seminar)

Describe data-centric applications, ADO.NET architecture and ADO.NET and XML. Connect to SQL Serv..

Programming with Microsoft Visual Basic .NET (Seminar)

Create applications that use ADO.NET. Create components in Visual Basic.NET. Set up and deploy..

Querying Microsoft SQL Server 2000 with Transact-SQL (Seminar)

Use querying tools. Write SELECT queries to retrieve data. Write queries that retrieve and mod..

Supporting Users and Troubleshooting Applications on a Microsoft Windows Desktop Operating System Platform (Seminar)

Configure and troubleshoot applications. Set application compatibility settings. Troubleshoot ..

Supporting Users Running the Microsoft Windows XP Operating System (Seminar)

Perform and troubleshoot an attended installation of the Windows XP operating system. Perform po..

Tivoli Storage Manager Enhancements, Tuning & Troubleshooting (Seminar)

Implement Server to Server Virtual Volumes. Configure Tape Libraries. Implement Disaster Recov..

Tivoli Storage Manager Implementation for UNIX (Seminar)

Describe the Tivoli Storage Manager components and related products Install. Customise and implem..

Troubleshooting Microsoft Exchange Server 2003 (Seminar)

Delegates will learn how to: Apply knowledge of a troubleshooting methodology to identify and re..

Updating Support Skills from Microsoft Windows NT 4.0 to Windows 2000 (Seminar)

Differentiate the changes between Microsoft Windows NT 4.0 and Microsoft Windows 2000. Install M..

Updating Systems Administrator Skills from Microsoft Windows 2000 to Windows Server 2003 (Seminar)

Identify the systems administration tasks in Windows Server 2003 that are new or different from th..

Updating Systems Engineer Skills from Microsoft Windows 2000 to Windows Server 2003 (Seminar)

Perform systems engineer tasks in Windows Server 2000. Plan a Domain Name System (DNS) namespace..

Updating Web Server Skills to Internet Information Services 6.0 (Seminar)

Installing IIS 6.0. Enabling the Web Server as an Application Server. Manually Migrating to II..

Upgrading to NetWare 6 (Seminar)

Install, Upgrade, Migrate, Deploy and Configure NetWare 6. Configure and Use NetWare 6 Administr..

Upgrading to NetWare 6.5 (Seminar)

Identify the new features of NetWare 6.5. Upgrade a NetWare 5.1 server to NetWare 6.5. Install..

Upgrading Web Development Skills from ASP to Microsoft ASP.NET (Seminar)

Describe the key differences between ASP and ASP.NET. Create an ASP.NET Web application by using..

Using JavaScript in Lotus Domino Applications (Seminar)

Make the user interface more interactive with mouse control. Manipulate the Document Object Mode..

Using LotusScript in Domino R5 Applications (Seminar)

Write LotusScript code that navigates the Domino Object Model and retrieves object data. Write L..

Windows 2000 Directory Services - Design, Implementation and Administration

This course provides students with the information and skills needed to create and administer an A..

Windows 2000 Network Infrastructure - Design, Implementation and Administration

This course provides students with the information and skills needed to create and administer a ne..

Windows 2000 Network Management and Administration (Self-Paced)

This course prepares candidates for Microsoft Exam 70-218. A core requirement for MCSA certificat..

Windows 2000 Network Security Design

This course provides students with the information and skills needed to build a secure data storag..

Windows 2000 Operating System and Network Essentials

This course has been designed to introduce students to the essential operating system and network ..

Windows 2000 Professional and Server Support

This course has been designed to provide students with the skills and knowledge to install and con..

Working with J2EE and .NET (Seminar)

Apply a design pattern approach to migration and interoperability. Build an end-to-end fully fun..

Workshop on JAVA development (Seminar)

Use the Swing library to create rich GUI applications. Use JDBC to work with relational database..