Is This for You?

Designed for those who have foundational knowledge of the Windows operating system and who wish to develop a deeper understanding of its capabilities and functionality.

Award and Associated Qualifications

Awarded 24 CPD points upon successful completion

Start Date
Study Type
In centre, online, or a combination
Training Type
24 hours

About This Course

You will learn security features of Windows, how to work with OneDrive, how to trouble-shoot issues with the Windows OS, how to improve performance of the OS, how to provide and limit access to Windows accounts, and more.

The course provides many opportunities to practise the skills learned with hands-on activities that will help you develop confidence with the features and functions of Windows.


Module 1: WordPad, Notepad, and the Snipping Tool; Getting to Know the Calendar App; Using Cortana; Photos; Movies & TV App; Windows Media Player; Burning Files to CD; Installing Additional Software

Module 2: Troubleshooting Windows 10; Disabling Unwanted Features in Windows 10; Fixing Other Issues in Windows 10; the Settings App 

Module 3: Using OneDrive to Store Files in the Cloud; Changing System Settings in Windows 10; Security Features in Windows 10 

Module 4: Improving Performance in Windows 10; Improving Productivity in Windows 10

Module 5: Preventing Unauthorised Access in Windows 10; Restricting Access to Data and Apps in Windows 10; Networking Features in Windows 10

Module 6: Reclaiming Storage Space in Windows 10; Using OneDrive for Storage; Working with Portable Storage in Windows 10; Backup and Restore in Windows 10

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Aims and Objectives

This advanced course is designed to acquaint learners with more advanced features of Windows 10.


Our introductory Windows 10 course or an equivalent level of background and experience.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –


  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

Gaining valuable IT-related training will show employers you’re serious about your career progression. If you’re keen to work as an IT Support Technician or HelpDesk Specialist, this course will set you on the right path to your goal.

What’s the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.