Overview

It will help you:

  • Learn the basics of grammar, spelling and punctuation as they apply to business letters
  • Develop the skills necessary to write letters that get results
  • Develop the ability to create clear, concise and targeted business documents for effective impact
  • Express yourself persuasively using plain English and the right tone
  • Develop accuracy, brevity and clarity and ensure that the right tone and style is adopted when writing business letters
  • Ensure the ‘look’ of the letter is right
  • Plan and sequence a letter effectively
  • Produce your first draft quickly
  • Develop the skills needed to write letters in response to complaints and learn how to write letters for results.

Session Dates

You will get a Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.