Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.
Module Two – you’ll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.
Module Three – covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.
Module Four – You’ll go through a summary, communication forms, audiences and finally writing and speaking online.