Overview
This is a two-day programme. It is a popular seminar with our students and is great for anyone who may already have the skills or be working as a PA and who want to enhance their career further.
Topics Covered
Day One:
- Introduction;
- The role of the PA/Executive Assistant;
- Understanding the reality of your job;
- Communication;
- Preparing and presenting information;
- Building confidence and assertiveness.
Day Two:
- Decision making/problem solving;
- Taking more control and responsibility;
- Managing small projects/events;
- Leadership motivation tools;
- Controlling your anger before it controls you;
- Support from professional organisations;
- Reviewing action plans for change.
- Your practical case studies.
