Is This for You?

This course is designed for those who wish to learn how to use one of the world’s most widely used tools for business communication and collaboration.

Award and Associated Qualifications

Awarded 10 CPD points upon successful completion

Start Date
Study Type
In centre, online, or a combination
Training Type
Around 10 hours

About This Course

Microsoft Teams is a messaging application that provides a powerful workspace for collaboration, communications, meetings, and file sharing. In this course, you will explore the key features and functionalities of Teams.

You will learn how to format messages and keep messages in Teams organised. You will learn how to manage conversations, start calls, and share content. You will learn how to join and create a team, how to create channels, and how to schedule, create, and manage meetings. 

You will learn how to use Team’s live reactions feature to give feedback without disrupting a meeting’s flow. You will learn about Teams’ dedicated whiteboard, where participants can brainstorm and sketch out ideas together.

You will learn about using apps created by third parties in Teams, as well as apps provided by Microsoft, such as Viva Engage, Planner, and Forms. And you will discover how to configure the Teams’ settings and view and manage your notifications, so you stay up to date with what’s happening.


Module 1 – Getting Started in Teams

Module 2 – Formatting Messages

Module 3 – Using Messaging and Call Tools

Module 4 – Managing Teams and Channels

Module 5 – Creating and Managing Meetings

Module 6 – Collaborating in Meetings

Module 7 – Finding and Organising Files

Module 8 – Working with Apps in Teams

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Aims and Objectives

The aim of the course is for you to learn the core features and functions of Microsoft Teams, so you will be able set up and start meetings, send messages, collaborate in a virtual workspace, and more.


There are no pre-requisites required for this course.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –


  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

MS Teams is used across a wide range of job roles. Your new skills with the software will make your work more efficient and more valuable to employers.

What’s the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.