Advanced IT Support Technician Diploma with CompTIA

This diploma prepares aspiring IT professionals for more advanced positions in IT support.

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Is this for you?

This diploma is ideal if you’re looking for a position with greater responsibility than more entry-level roles in IT departments. Upon completion of the diploma, you’ll be well positioned to gain CompTIA certification in several key areas of IT.

Award and Associated Qualifications

Awarded 300 CPD points upon successful completion

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

diploma

Duration

300 hours flexi study or 12 weeks full-time

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For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.

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About this diploma

This diploma is ideal if you’re looking for a position with greater responsibility than more entry-level roles in IT departments. Upon completion of the diploma, you’ll be well positioned to gain CompTIA certification in several key areas of IT.

Position yourself for success in IT!

IT employees hold some of the most important jobs in any organisation. As an advanced IT Support Technician, it will be your responsibility to keep the computers and related systems running smoothly and efficiently. As a more senior support professional, your job could involve providing any of the following types of support to internal and external clients:

  • help resolve complex issues that have been escalated from Tier 1 support and require more detailed systems and applications knowledge
  • maintain system capabilities by testing existing equipment and software
  • test new systems and applications
  • train users on proper use of hardware and software
  • manage and/or train Tier 1 support technicians

The role of an advanced IT Support Technician is vital within any organisation. With this diploma, you’ll be well positioned to take on a role of greater responsibility in an IT department than the typical entry-level position.

With this diploma and some experience in a senior support role, your career could advance to positions of greater seniority and responsibility, such as Systems Administrator or IT Support Manager.

Aims and Objectives

You’ll learn essential skills in hardware and software support, network administration, IT security, and cloud computing to position you for a promising future in information technology.

Courses Included

A+ Series

CompTIA A+ provides the knowledge and skills necessary for a career in PC support. This course is designed to help you learn the skills required to gain an internationally recognised and endorsed IT accreditation.

Network+

The Network+ course will give you all the knowledge and skills you need to get a job as a network or system administrator. You will also gain necessary skills needed to gain Network+ certification.

Security+

This CompTIA certification course helps to prepare students to take and pass the SY0-601 Security+ exam and obtain the Security+ certification. This course is excellent for those looking to increase their employability prospects in security administration careers.

CompTIA Cloud Essentials

This course provides an introduction to cloud computing and covers topics, such as cloud networking, cloud migration strategies, cloud connectivity, cloud design considerations, and cloud security.

Elective Courses

In addition to the core courses, you also choose one additional elective course. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.

Database Fundamentals

In this course, you’ll learn the core concepts of relational databases, and you’ll get your feet wet with structured query language (SQL), which is used to manage data in a relational database management system.

Programming Fundamentals

This course is an introduction to programming concepts and is ideal for anyone who wishes to learn how to program but doesn't have a background in coding.

CompTIA Project+

This course will provide you with the knowledge and skills to manage the life cycle of a project in terms of defining what it is, planning each aspect, implementation, completion, and evaluation.

Communication Skills for IT Specialists

The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.

Server+

This course covers the knowledge and skills required to install, manage, and troubleshoot servers in data centers and in on-premise and hybrid environments.

Azure Fundamentals

This course helps prepare learners for Microsoft’s AZ-900 exam and obtain the Azure Fundamentals certification. The course is an excellent introduction for those looking to increase their employability prospects in cloud-based IT careers.

Pre-Requisites

A strong interest in computers and a high-level of computer literacy.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

 

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

 

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

CompTIA certifications are a recognisable IT industry qualification that can help you build a rewarding career in IT support and systems maintenance.

With further training in more specialised areas, you could look forward to a career in network support or administration, cloud computing, or security.

You could also bolster your skills to move into a managerial role within IT support.

Additional Information

Advanced IT Support Technician Diploma with CompTIA Training Centres

East Anglia

Location Address Region
Cambridge Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge East Anglia Enquire &
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Chelmsford Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford East Anglia Enquire &
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Ipswich Pitman Training Ipswich, 12 Northgate Street, Ipswich East Anglia Enquire &
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Peterborough Pitman Training Centre, Stuart House, St John’s Street, Peterborough, Cambridgeshire East Anglia Enquire &
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Cambridge
Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge CB2 3BZ
Chelmsford
Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford CM2 0JD
Ipswich
Pitman Training Ipswich, 12 Northgate Street, Ipswich IP1 3DB
Peterborough
Pitman Training Centre, Stuart House, St John’s Street, Peterborough, Cambridgeshire PE1 5DD

London

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Bromley Pitman Training Bromley, 3rd Floor Chelsea House, 26 Market Square, Bromley London Enquire &
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Central and West London Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London London Enquire &
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Clapham Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, London Enquire &
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Croydon 2 Lansdowne Road, Croydon London Enquire &
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Enfield 2nd Floor Nicon House 45 Silver Street Enfield London Enquire &
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Greenwich Pitman Training Greenwich, 133 Creek Road, Greenwich, London, London Enquire &
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Hounslow Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow London Enquire &
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Stratford Boardman House, 64 Broadway, Stratford, London London Enquire &
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Watford Pitman Training Watford, 171 St Albans Road, Watford, London Enquire &
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Clapham
Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, SW4 0BG
Croydon
2 Lansdowne Road, Croydon CR9 2ER
Enfield
2nd Floor Nicon House 45 Silver Street Enfield EN1 3EF
Greenwich
Pitman Training Greenwich, 133 Creek Road, Greenwich, London, SE8 3BU
Hounslow
Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow TW4 6JQ
Stratford
Boardman House, 64 Broadway, Stratford, London E15 1NT
Watford
Pitman Training Watford, 171 St Albans Road, Watford, WD24 5BD
Bromley
Pitman Training Bromley, 3rd Floor Chelsea House, 26 Market Square, Bromley BR1 1NA
Central and West London
Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London WC1A 2RP

Midlands

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Birmingham Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham Midlands Enquire &
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Leicester Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester Midlands Enquire &
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Nottingham Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham Midlands Enquire &
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Birmingham
Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham B4 7LR
Nottingham
Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham NG1 6LG
Leicester
Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester LE1 6RX

North East

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Halifax Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax North East Enquire &
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Leeds Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, North East Enquire &
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Middlesbrough Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, North East Enquire &
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Newcastle Pitman Training Newcastle, 2 Collingwood Street, Newcastle Upon Tyne, North East Enquire &
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Leeds
Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, LS7 3HZ
Newcastle
Pitman Training Newcastle, 2 Collingwood Street, Newcastle Upon Tyne, NE1 1JF
Middlesbrough
Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, TS1 1LA
Halifax
Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER

North West

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Liverpool Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, North West Enquire &
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Manchester Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, North West Enquire &
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Warrington Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, North West Enquire &
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Liverpool
Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, L3 9JR
Manchester
Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, M1 3HZ
Warrington
Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, WA1 1SG

Scotland

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Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen Scotland Enquire &
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Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, Scotland Enquire &
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Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, Scotland Enquire &
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Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS

South East

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Brighton Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, South East Enquire &
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Crawley Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley South East Enquire &
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Dover Pitman Training, Suite 2 Knight House, Honeywood Road, Dover Kent South East Enquire &
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Guildford Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford South East Enquire &
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Reading Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading South East Enquire &
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Southampton Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton South East Enquire &
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Southend Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend South East Enquire &
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Brighton
Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, BN3 6AH
Crawley
Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley RH10 6AD
Dover
Pitman Training, Suite 2 Knight House, Honeywood Road, Dover Kent CT16 3EH
Guildford
Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford GU1 4QD
Reading
Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading RG1 2LU
Southampton
Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton SO14 3HB
Southend
Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend SS4 1BB

South West

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Bournemouth and Poole Second Floor, Pearl Assurance House, 128 - 130 Old Christchurch Rd, South West Enquire &
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Bristol Pitman Training Bristol, Old Market St Phillips, Bristol South West Enquire &
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Portsmouth Pitman Training Portsmouth Suite 102 Portsmouth Technopole North End Portsmouth South West Enquire &
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Taunton Pitman Training Taunton, 50 North Street, Taunton South West Enquire &
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Bristol
Pitman Training Bristol, Old Market St Phillips, Bristol BS2 0BH
Taunton
Pitman Training Taunton, 50 North Street, Taunton TA1 1LX
Bournemouth and Poole
Second Floor, Pearl Assurance House, 128 - 130 Old Christchurch Rd, Bournemouth BH1 1NL
Portsmouth
Pitman Training Portsmouth Suite 102 Portsmouth Technopole North End Portsmouth PO2 8FA

Wales

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Cardiff Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff Wales Enquire &
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Swansea Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea Wales Enquire &
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Cardiff
Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff CF10 1BS
Swansea
Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea SA1 5ED

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Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

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