Communication Skills for IT Specialists

The Pitman Training Communication for IT Specialists course is designed to help you effectively engage with your audience specifically geared around IT related businesses.

 

 

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Is this for you?

The aim of this course is to learn how to communicate successfully while managing projects and people within the IT industry.

 

Award and Associated Qualifications

Awarded 30 CPD points upon successful completion

Start Date

Flexible

Study Type

Blended, distance learning, in centre

Training Type

course

Duration

30 hours

Request your Course Factsheet

For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.

About this course

The world of IT can be confusing if you don’t speak the language, so our Communication Skills for IT Specialists course is designed to help you effectively engage with all types of audiences.

This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace new technological advancements.

To be a great communicator you need to be able to first of all understand the theory behind good communication and the positive results it brings. You’ll learn great negotiation and listening skills, together with assertiveness training and how to manage resistance and conflicts.

What’s more, to truly add value, you’ll learn how to harness your creativity, create impactful presentations and discover the secret behind selling your ideas with passion.

Benefits: -

• Increased earning potential with clear communication skills

• The ability to manage communications within your organisation and IT department

• The flexibility and value of a self-study course designed to enable you to work at your own pace

• The opportunity to gain the widely recognised Pitman Training Certificate

 

There are three sessions within this course: - 

 

Session 1: Importance of Communication Skills, Foundations of Effectiveness, Communications Theory, Assertiveness, Listening Skills, Effective Listening Techniques, Personality Types, Conflict Resolution.

 

Session 2: Negotiation Skills, Negotiation Tips and Techniques, Translating Your Knowledge, Accountability and Trust, Building Rapport, Repairing Damaged Relationships, Effective Written Communications, Types of Writing.

 

Session 3: Preparing the Presentation, Delivering the Presentation, Creative Communications Management, Creativity Techniques, Value-Added IT, Value Quantifier, What Managers Buy, Selling Solutions, Developing Communication Channels.

Aims and Objectives

This course has been create specially for IT Specialists to help them improve their communication skills in everyday dealing with colleagues and clients.

 

Pre-Requisites

Prior to the course it would be preferable if you had some computer experience and the willingness to engage in communication and negotiation exercises.

 

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

Gaining valuable IT-related certifications will show employers you're serious about your career progression. If you're keen to work as an IT Support Engineer or Helpdesk Engineer for example, being able to effectively communicate with your customers is a must. 

Looking for prices?

Request more details or call the team on 0161 907 6724

Download a Course Factsheet Now!

Simply enter your details below to download a copy of the course details straightaway. 

Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

Ready to improve your career?

Personal Training?

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0161 907 6724

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