Is This for You?

Many businesses and industries utilise this this popular Microsoft Office programme so it is ideal for anyone who needs to have a good, in-depth working knowledge of this software to help maximise efficiency and productivity.

Award and Associated Qualifications

Awarded 24 CPD points upon successful completion

Start Date
Study Type
In centre, online, or a combination
Training Type
24 hours

About This Course

The course is designed for those who wish to learn how to use this powerful communication tool. You will learn the key concepts and techniques necessary to work with Outlook’s most used functions and features.

The course is divided into two parts and consists of 13 modules in total. The course includes media demonstrations, hands-on activities, and knowledge check questions. At the end of each part, you will complete a series of consolidation exercises, which will help you review what you have learned and assess your understanding.

The course also contains quizzes at the end of each module and a Validation Test at the end of each part. Upon successful completion of the course, you will receive a Pitman Training certificate to verify your achievement.

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Aims and Objectives

The aim of the course is for you to learn the core functions and features of Microsoft’s Outlook software, so you can more effectively organise and manage your email and your Outlook calendar and be more effective and productive in your work.


There are no formal pre-requisites required but it would be preferable if you had some familiarity with Microsoft Word before taking this course

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –


  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

Microsoft Outlook is used across a wide range of job roles and responsibilities. Your new skills with the software will make your work more efficient and more valuable to employers.

What's the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.