Is This for You?

This is a great course suitable for beginners to the IT industry. Gaining the A+ qualification is essential for anyone looking to pursue a career in IT support for roles such as IT Support Technician, PC Support, IT Helpdesk Engineer etc.

Award and Associated Qualifications

Awarded 100 CPD points upon successful completion

Start Date
Flexible
Study Type
In centre, online, or a combination
Training Type
course
Duration
Around 100 hours

About This Course

A+ (220-1101) DOMAIN 1: MOBILE DEVICES

Laptop Hardware and Components

Display Components, Accessories and Ports,

Network Connectivity and Application Support.

A+ (220-1101) DOMAIN 2: NETWORKING

Ports and Protocols

Common Networking Hardware

SOHO Networks

Network Configuration Concepts

Internet and Network Types

Networking Tools

A+ (220-1101) DOMAIN 3: HARDWARE

Basic Cable Types

RAM

Hard Drives

Motherboards, CPUs and Cards

Power Supplies

Printers

Printer Consumables

A+ (220-1101) DOMAIN 4: VIRTUALISATION AND CLOUD COMPUTING

Cloud Computing Concepts

Client-Side Virtualisation

A+ (220-1101) DOMAIN 5: HARDWARE AND NETWORK TROUBLESHOOTING

Troubleshooting Theory

RAM. CPU and Power Problems

Storage Problems

Video, Projector and Display Issues

Mobile Device Issues

Printer Issues

Network Issues

A+ (220-1102) DOMAIN 1: OPERATING SYSTEMS

Windows Features

Command Line Tools

Control Panel Utilities

Windows Settings

Client Networking Features

App Installs and Configurations

OS Types and Their Purposes

OS Installation

MacOS Tools and Features

Linux Tools and Features

A+ (220-1102) DOMAIN 2: SECURITY

Social Engineering

Windows Security Settings

Workstation Best Practices

Securing mobile Devices

Data Destruction and Disposal

SOHO Network Security Settings

Install and Configure Browsers

A+ (220-1102) DOMAIN 3: SOFTWARE TROUBLESHOOTING

Common Windows OS Problems

Common PC Security Issues

Malware Removal Best Practices

Common Mobile OS and App Issues

Common Mobile OS and App Security Issues

A+ (220-1102) DOMAIN 5: OPERATIONAL PROCEDURES

Documentation Best Practices

Change Management Best Practices

Backup and Recovery

Common Safety Procedures

Environmental Impacts and Controls

Content, Licensing, and Policies

Communication and Professionalism

Scripting Basics

Remote Access Technologies

Final Thoughts

* Vendor specific exams may need to be organised separately. Please speak to our Course Advisor for details.

Download Course Packet

"*" indicates required fields

Accept*
Hidden
Hidden
Hidden
This field is for validation purposes and should be left unchanged.

Aims and Objectives

Ultimately the aim of this A+ training course is to help put you in the perfect position to sit the CompTIA A+ examinations 220-1101 and 220-1102*.

You’ll learn how to install, repair, upgrade, configure, optimise and troubleshoot on PCs and operating system.

During your training you will learn how to install, repair, upgrade, configure, optimise and troubleshoot on PCs and operating systems – essential, valuable skills in demand in the IT industry.

Pre-Requisites

Before starting this course a familiarity with computers and basic computer terminology would be an advantage but no formal IT qualifications are required to be obtained prior to starting this course.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –

Self-Funded:

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

If you study this A+ training course you will have the ability to work as an IT Professional, maybe as an IT Support Technician, or work on a helpdesk in an IT support department or even start your own business up as a self-employed technician repairing PCs etc.

Further on from this training you could look to specialise in Server Support, Network Support or IT Security. All these options will require additional study to full grasp the technical abilities but could lead to a rewarding career as a Network Support Technician, Server Support Technician or IT Support Manager for example.

What's the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.