Implementing simple budgeting in business aids planning and enables businesses to monitor their performance and keep an eye out for danger signs. This AAT Essential one-day training session will help participants to prepare budgets, make informed budgeting decisions and effectively communicate financial information (for example, to business partners or the bank).

This one-day seminar is perfect for anyone who is looking to apply for a new job. You will learn how to write an unmissable CV and writing a perfect cover letter to ensure you secure yourself an interview.

This one-day seminar is perfect for anyone who is required to learn more about the importance of an effective appraisal - both for the appraisee and the appraiser. It will equip you with effective appraisal skills to improve working relationships.

This one-day seminar is perfect for anyone who needs to improve their business writing skills. You will concentrate on developing the skills required to create the perfect business letter. The seminar is perfect for anyone who writes as part of their job but who feels they could improve their skills, or gain confidence in their writing style.

This one-day workshop is suitable for anyone who writes as part of their job but who feels they could improve their skills, or gain confidence in their writing style.

This one-day seminar is held at our five Pitman Training Centres in Scotland and covers a variety of different types of business documents. Delegates are invited to bring along examples of their current work, or ideas they would like to work on during the day. It is designed for anyone who writes business documents as part of their job and who feels they could improve their skills.

Learn the key components of communication in the workplace.

This one-day seminar is for people who wish to increase their effectiveness in dealing with conflict situations.

This one-day seminar is perfect for anyone who feels they or their staff need to obtain a greater understanding of the importance of providing exceptional customer care. During the seminar you will learn more about what customers expect and how best to handle customers if they are dissatisfied with the service they receive.

This two-day course, is for those looking to develop their role, improve their skills and seriously enhance their performance. It is suitable for PAs, Senior Secretaries, Management Assistants and Executive Assistants looking to enhance and improve their current skills and progress their career.