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Update concerning COVID-19 – Distance Learning (home study) courses are still available. Find out more about distance learning at Pitman Training
Update concerning COVID-19 – Distance Learning (home study) courses are still available. Find out more about distance learning at Pitman Training
Take the first step towards becoming a successful receptionist with our in-centre and online receptionist course.
Enquire nowOur Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.
Awarded 110 CPD points upon successful completion
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For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.
A receptionist acts as the face of a company. On the telephone or in person, they are the first point of contact for clients, customers and employees. As such, a receptionist is responsible for providing a positive first and final impression to visitors.
Receptionists are also on the frontline of communications. It is their job to ensure information is passed quickly and accurately to the right recipients, while also dealing with enquiries and requests from clients and other colleagues.
While you don’t need any formal receptionist qualifications to be considered by employers, skills you gain with receptionist classes are often critical to your job application’s success.
With Pitman’s receptionist diploma, you learn all the relevant administerial, IT and communication skills to improve your employability. Study our receptionist courses online or in one of our local centres to start your career development today.
Our receptionist training diploma covers all the essential skills required, including effective communication, IT literacy and a working knowledge of business social media.
When you take our Effective Business Communication course, you learn how to communicate face-to-face, on the phone and online. Additionally, these receptionist classes teach the basics of business presentations, helping to improve confidence, both behind the receptionist desk and beyond.
You will also become more familiar with industry-standard IT programmes, such as Microsoft Word and Outlook, when you take our receptionist diploma. As for social media receptionist training, our Twitter for Business and Facebook for Business courses offer an opportunity to expand your skillset in the role, and to brush up on essential business marketing skills.
Along with our core receptionist courses, you also choose one additional elective course. These extra receptionist classes range from Speedwriting and Audio Transcription to Excel and Telephone Techniques.
To get started with your chosen receptionist classes, all you need to do is login to your myPitman account. Our online campus has everything you need to complete your receptionist diploma, whether you’re studying receptionist courses online or in-centre.
You can take your receptionist training online, or in our centres. Whichever type of receptionist course you choose, whether online or in-centre, our experienced course advisors are with you every step of the way. Just get in touch for a free, friendly career consultation with our training experts.
The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks – making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues even when you’re busy with a range of tasks.
This excellent course will raise your game when it comes to business communication skills, which is often top of the list of qualities demanded by employers.
In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising 10 lessons, you’ll also receive guidance on ergonomics, technique and accuracy.
With our typaz speed course we'll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!
Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible.
This training course in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated features.
This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.
The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be. This course covers the relevant skills that potential receptionists will need, and provides students with scenarios that they may find themselves in. Unlike many receptionist courses, this course focuses on the job, the lifestyle and other aspects that students can expect by becoming a receptionist.
This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.
This short course takes you through the basics of how to get started with this popular social media platform, enabling you to make effective use of it for a number of different purposes.
Learn how to use Facebook to promote and market your organisation. This course looks at how businesses can maximise their social media presence on this social media platform.
In addition to the core courses, you also choose one additional elective course. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.
Our SpeedWriting course is a new way to learn the BakerWrite™ SpeedWriting system in just six hours. It will help you accurately record the spoken word, to speeds over 40 wpm.
With our typaz speed course we'll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!
Audio Transcription is a valuable skill to gain, with applications in many industry sectors. This course will help you learn how to operate audio transcribing equipment and become proficient in document transcription.
This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.
Our comprehensive PowerPoint training course will help you get to grips with this popular presentation software. Learning with us will teach you how to produce exciting presentations for effective communication in business.
Microsoft Excel is the world’s most popular spreadsheet program. This course is suitable for beginner to intermediate level.
Over 10 self-paced lessons you’ll learn how to format your spreadsheet to best display your information, handle simple and complex formulas, insert charts, learn how to insert functions such as IFERROR and much much more.
There are no pre-requisites required.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: -
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA) or Office Manager as a route to progress your career.
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Southampton | Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton | South East |
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Milton Keynes | Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes | South East |
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Bristol | Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol | South West |
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Cardiff | Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff | Wales |
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City EC2 | Pitman Training City EC2, Salisbury House, London Wall, | London |
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Clapham | Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, | London |
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High Holborn | Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London | London |
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Bromley | Kingfisher House Business Centre, 21-23 Elmfield Road, Bromley, Kent | London |
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Request more details or call the team on 0161 907 6724
Course Name | Type | Category | |
Communications in an Organisation | Course | Business & Management | More Info Enquire now |
Effective Business Communication | Course | Business & Management | More Info Enquire now |
Effective Online Communication | Course | Business & Management | More Info Enquire now |
Executive PA Diploma | Diploma | Office & Secretarial | More Info Enquire now |
Interpersonal Communications | Course | Business & Management | More Info Enquire now |
Managing Internal & External Workplace Communications | Course | Business & Management | More Info Enquire now |
Professional Executive PA Diploma | Diploma | Office & Secretarial | More Info Enquire now |
Secretarial Diploma | Diploma | Office & Secretarial | More Info Enquire now |
Simply enter your details below to download a copy of the course details straightaway.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.