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People can underestimate the skills required to work as a receptionist. Often juggling numerous tasks at once; maintaining calm and controlled at all times is essential. This diploma will give you the skills employers want!
Enquire nowOur Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.
Awarded 110 CPD points upon successful completion
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For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.
Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.
As a receptionist, you’ll act as the face of your company. You’ll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. You’ll learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you’ll be able to effortlessly manage the most demanding tasks – making you a highly valued member of any business.
A receptionist in today’s thriving business world is so much more than someone who answers the telephone. You’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues, even when you’re busy with a range of tasks. The Receptionist Diploma will teach you superior keyboard skills, how to produce business documentation, great IT skills and how to communicate effectively. To complement your diploma, you’ll also have the option to choose one elective subject, including keyboard speed development, good telephone techniques and audio transcription to name a few.
A Pitman Training diploma is one of the most prestigious courses you can complete from one of the most highly regarded training organisations in the world. Businesses recognise the Pitman Training name as a sign that you have been trained to the very highest level. So, with your Receptionist Diploma, you’ll have world-class skills to get a job as a highly valued, well paid receptionist.
The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks – making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues even when you’re busy with a range of tasks.
This excellent course will raise your game when it comes to business communication skills, which is often top of the list of qualities demanded by employers.
In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising 10 lessons, you’ll also receive guidance on ergonomics, technique and accuracy.
With our typaz speed course we’ll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!
Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible.
This training course in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated features.
This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.
The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.
This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.
This short course takes you through the basics of how to get started with this popular social media platform, enabling you to make effective use of it for a number of different purposes.
Learn how to use Facebook to promote and market your organisation. This course looks at how businesses can maximise their social media presence on this social media platform.
In addition to the core courses, you also choose one additional elective course. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.
Our comprehensive PowerPoint training course will help you get to grips with this popular presentation software. Learning with us will teach you how to produce exciting presentations for effective communication in business.
Microsoft Excel is the world’s most popular spreadsheet program. In Part 1, you will learn how to use the core features of Excel, such as how to create and format worksheets, use functions, create formulas, and more. In Part 2, you will learn intermediate and advanced-level features of the Microsoft Excel application, such as how to create and edit charts, sort and filter data, use advanced formulas, and more.
This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.
With our typaz speed course we’ll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!
Audio Transcription is a valuable skill to gain, with applications in many industry sectors. This course will help you learn how to operate audio transcribing equipment and become proficient in document transcription.
Our SpeedWriting course is a new way to learn the BakerWrite™ SpeedWriting system in just six hours. It will help you accurately record the spoken word, to speeds over 40 wpm.
There are no pre-requisites required.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: -
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA) or Office Manager as a route to progress your career.
| Location | Address | Region | |
| Cambridge | Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge | East Anglia |
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| Chelmsford | Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford | East Anglia |
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| Ipswich | Pitman Training Ipswich, 12 Northgate Street, Ipswich | East Anglia |
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| Peterborough | Pitman Training Centre, Stuart House, St John’s Street, Peterborough, Cambridgeshire | East Anglia |
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| Bromley | Pitman Training Bromley, 3rd Floor Chelsea House, 26 Market Square, Bromley | London |
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| Central and West | Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London | London |
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| City EC2 | Pitman Training City EC2, Salisbury House, London Wall, | London |
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| Clapham | Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, | London |
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| Croydon | 2nd Floor Rooms 218A & 218B, The Lansdowne Building, 2 Lansdowne Road, Croydon | London |
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| Edgware | Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware | London |
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| Enfield | 2nd Floor Nicon House 45 Silver Street Enfield | London |
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| Greenwich | Pitman Training Greenwich, 133 Creek Road, Greenwich, London, | London |
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| Hounslow | Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow | London |
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| Stratford | Boardman House, 64 Broadway, Stratford, London | London |
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| Watford | Pitman Training Watford, 171 St Albans Road, Watford, | London |
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| Location | Address | Region | |
| Birmingham | Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham | Midlands |
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| Leicester | Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester | Midlands |
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| Nottingham | Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham | Midlands |
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| Sheffield | Pitman Training, Ground Floor, The Synergy Building, Belgrave House, Bank Street, Sheffield, | Midlands |
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| Worcester | Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester | Midlands |
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| Location | Address | Region | |
| Halifax | Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax | North East |
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| Leeds | Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, | North East |
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| Middlesbrough | Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, | North East |
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| Newcastle | Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle | North East |
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| Location | Address | Region | |
| Crewe and Nantwich | Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich | North West |
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| Liverpool | Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, | North West |
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| Manchester | Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, | North West |
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| Warrington | Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, | North West |
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| Location | Address | Region | |
| Aberdeen | Pitman Training Aberdeen, 469 Union Street, Aberdeen | Scotland |
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| Edinburgh | Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, | Scotland |
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| Glasgow | Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, | Scotland |
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| Location | Address | Region | |
| Brighton | Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, | South East |
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| Canterbury | Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury | South East |
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| Crawley | Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley | South East |
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| Dover | Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover | South East |
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| Guildford | Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford | South East |
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| Maidstone | 90-92 King Street, Maidstone | South East |
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| Milton Keynes | Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes | South East |
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| Reading | Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading | South East |
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| Southampton | Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton | South East |
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| Southend | Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend | South East |
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| Bournemouth and Poole | Second Floor, Pearl Assurance House, 128 - 130 Old Christchurch Rd, | South West |
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| Bristol | Pitman Training Bristol, Old Market St Phillips, Bristol | South West |
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| Exeter | Pitman Exeter, 27 Commercial Road, Exeter, Devon EX2 4AE, (By the quay) | South West |
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| Portsmouth | Pitman Training Portsmouth Suite 102 Portsmouth Technopole North End Portsmouth | South West |
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| Taunton | Pitman Training Taunton, 50 North Street, Taunton | South West |
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| Location | Address | Region | |
| Cardiff | Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff | Wales |
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| Swansea | Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea | Wales |
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Request more details or call the team on 0161 907 6724
| Course Name | Type | Category | |
| Communications in an Organisation | Course | Business & Management | More Info Enquire now |
| Effective Business Communication | Course | Business & Management | More Info Enquire now |
| Effective Online Communication | Course | Business & Management | More Info Enquire now |
| Executive PA Diploma | Diploma | Office & Secretarial | More Info Enquire now |
| Managing Internal & External Workplace Communications | Course | Business & Management | More Info Enquire now |
| Professional Executive PA Diploma | Diploma | Office & Secretarial | More Info Enquire now |
| Secretarial Diploma | Diploma | Office & Secretarial | More Info Enquire now |
Simply enter your details below and you’ll be provided with a link to download a copy of all the course details straightaway. One of our friendly course advisors will be in touch to see how we can help and answer all your questions.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
