Receptionist Diploma

About the Receptionist Diploma

What does a receptionist do?

A receptionist acts as the face of a company. On the telephone or in person, they are the first point of contact for clients, customers and employees. As such, a receptionist is responsible for providing a positive first and final impression to visitors.

Receptionists are also on the frontline of communications. It is their job to ensure information is passed quickly and accurately to the right recipients, while also dealing with enquiries and requests from clients and other colleagues.

Receptionist qualifications – what do you need?

While you don’t need any formal receptionist qualifications to be considered by employers, skills you gain with receptionist classes are often critical to your job application’s success.

What is a receptionist diploma course?

With Pitman’s receptionist diploma, you learn all the relevant administerial, IT and communication skills to improve your employability. Study our receptionist courses online or in one of our local centres to start your career development today.

Why take a receptionist course with Pitman Training?

• A highly respected training provider, a Pitman Training receptionist course instantly enhances your CV.
• Our receptionist training courses cover everything from how to reach typing speeds of 20-40+ words per minute to the basics of using Microsoft Word.
• You can combine our receptionist courses with a related Pitman Training course to further improve your employability. Receptionist training pairs well with General Office skills and PA courses.
• Courses run all year long across the UK in our professional receptionist course centres. Prefer to learn receptionist training courses at home? All courses are available online, too.
• All of our receptionist certification courses are CPD-accredited, earning you valuable CPD points that are highly regarded among employers.
• Study receptionist courses at your own pace. Whether it is full-time or part-time, Pitman Training fits around your schedule.
• Whether you learn online or at one of our training centres, you can always count on the support of our receptionist course advisors to guide your learning journey.

What skills will I gain by taking receptionist classes?

Our receptionist training diploma covers all the essential skills required, including effective communication, IT literacy and a working knowledge of business social media.

What do you study in receptionist training?

When you take our Effective Business Communication course, you learn how to communicate face-to-face, on the phone and online. Additionally, these receptionist classes teach the basics of business presentations, helping to improve confidence, both behind the receptionist desk and beyond.

You will also become more familiar with industry-standard IT programmes, such as Microsoft Word and Outlook, when you take our receptionist diploma. As for social media receptionist training, our Twitter for Business and Facebook for Business courses offer an opportunity to expand your skillset in the role, and to brush up on essential business marketing skills.

Along with our core receptionist courses, you also choose one additional elective course. These extra receptionist classes range from Speedwriting and Audio Transcription to Excel and Telephone Techniques.

To get started with your chosen receptionist classes, all you need to do is login to your myPitman account. Our online campus has everything you need to complete your receptionist diploma, whether you’re studying receptionist courses online or in-centre.

Receptionist training courses online

You can take your receptionist training online, or in our centres. Whichever type of receptionist course you choose, whether online or in-centre, our experienced course advisors are with you every step of the way. Just get in touch for a free, friendly career consultation with our training experts.