Is This for You?
Our Receptionist Diploma is designed to equip you with the essential skills you’ll need to be an integral member of any company in this vital role.
Award and Associated Qualifications
Receptionist Diploma
General Office Skills Courses
People can underestimate the skills required to work as a receptionist. Often juggling numerous tasks at once, maintaining calm and control at all times is essential for the skilled receptionist. This diploma will give you the skills employers want.
Start DateFlexible
Study TypeIn centre, online, or a combination
Training TypeDiploma
Duration130 hours flexi study or 5 weeks full-time
About The Receptionist Diploma
Our Receptionist Diploma is designed to equip you with the essential skills you’ll need to be an integral member of any company in this vital role.
Make a great impression and get the job
As a receptionist, you’ll act as the face of your company. You’ll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. With this diploma, you’ll learn key administration, Microsoft Office, and touch-typing skills, as well as how to conduct yourself as a professional receptionist. With your completed diploma, you’ll be able to effortlessly manage the most demanding tasks of the role, making you a highly valued member of any business.
A receptionist in today’s thriving business world is so much more than someone who answers the telephone. You’ll be at the frontline of communications, ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues, even when you’re busy with a range of tasks.
To complement your diploma, you’ll have the option to choose two elective subjects, including PowerPoint, Excel, and audio transcription to name a few.
What will you get in return?
A Pitman Training diploma is one of the most prestigious programmes you can complete from one of the most highly regarded training organisations in the world. Businesses recognise the Pitman Training name as a sign that you have been trained to the highest level. Armed with your Receptionist Diploma, you’ll have world-class skills to get a job as a highly valued, well-paid receptionist.
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Aims and Objectives
The Pitman Training Receptionist Diploma will teach you skills designed to ensure that you’re able to effortlessly manage the most demanding tasks, making you a highly valued member of any business.
Courses Included
Microsoft Office
Microsoft SharePoint
In this course, you will learn how to use the core features of Microsoft SharePoint to store, organise, share, and access information from any device.
CourseEA/PA Courses
Microsoft Teams
In this course, you will learn how to use the core features of Microsoft Teams to set up and start meetings, send messages, collaborate on…
CourseMicrosoft Office Courses
Outlook
This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views…
CourseGeneral Office Skills Courses
Professional Receptionist Essentials
The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.
CourseMicrosoft Office Courses
Word
Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment,…
CourseElective Courses
In addition to the core courses, you also choose two elective courses. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.
Touch Typing Courses
Audio Transcription Level 1
Audio Transcription is a valuable skill, with applications in many industry sectors. This audio typing course will teach you how to operate audio transcribing equipment…
CourseMicrosoft Office
Excel
Microsoft Excel is the world’s most popular spreadsheet program. In Part 1, you will learn how to use the core features of Excel, such as…
CourseGeneral Office Skills Courses
Google Docs
Google Docs is the online word-processing application that forms part of Google’s G-suite, which is used by organisations all over the world.
CoursePersonal Development Courses
Health and Safety Essentials
This is a flexible study course, so you’ll have the freedom to study whenever suits you. The interactive e-learning system makes this an extremely accessible…
CourseMicrosoft Office
Microsoft OneDrive
In this course, you will learn how to use the core features of Microsoft OneDrive to organise documents, import files and folders, and share documents…
CourseMicrosoft Word Courses
Microsoft Word Expert
In this course, you will learn advanced-level features of Microsoft Word, such as templates, document protection, Track Changes, forms, macros, and more.
CourseGeneral Office Skills Courses
Personal Computer Essentials
In this course, you’ll learn the components and basic operation of the personal computer, covering hardware and software components, application software, and file management.
CourseMicrosoft Office Courses
PowerPoint
Our comprehensive PowerPoint training course will help you get to grips with this popular presentation software. Learning with us will teach you how to produce…
CourseShorthand & Speedwriting Courses
SpeedWriting
Our SpeedWriting course is a new way to learn the BakerWrite™ SpeedWriting system in just six hours. It will help you accurately record the spoken…
CourseGeneral Office Skills Courses
Zoom
This course will show you how to use the essential features of this popular video-conferencing platform to bolster your skillset for today’s business environment.
CoursePre-Requisites
There are no pre-requisites for this diploma.
Finance Options
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –
Self-Funded:
- Flexible payment plans to help you spread the cost* available at many of our centres;
- You could opt to pay upfront.
Company Funded:
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
- Providing a comprehensive training programme outlining learning outcomes
- Tailored personnel letters
- Communication with finance departments to arrange payment options (upfront or payment plan*).
Funding & Grants:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
Career Path
After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA) or Office Manager as a route to progress your career.
What’s the Difference?
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
Secretarial Courses
PA/Secretarial Diploma
This diploma provides a solid foundation in essential secretarial skills. The training is hands-on and practical, ensuring you can confidently apply your new skills in…
DiplomaCommunication Courses
Communications in an Organisation
This course focuses on how communications and information are managed within an organisation.
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