Is This for You?

All the skills you need to be a professional receptionist

Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.

Award and Associated Qualifications

Awarded 110 CPD points upon successful completion

Start Date
Flexible
Study Type
In centre, online, or a combination
Training Type
Diploma
Duration
110 hours or 4 weeks full-time study

About The Receptionist Diploma

Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.

Make a great impression and get the job

As a receptionist, you’ll act as the face of your company. You’ll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. You’ll learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you’ll be able to effortlessly manage the most demanding tasks – making you a highly valued member of any business.

A receptionist in today’s thriving business world is so much more than someone who answers the telephone. You’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues, even when you’re busy with a range of tasks. The Receptionist Diploma will teach you superior keyboard skills, how to produce business documentation, great IT skills and how to communicate effectively. To complement your diploma, you’ll also have the option to choose one elective subject, including keyboard speed development, good telephone techniques and audio transcription to name a few.

What will you get in return?

A Pitman Training diploma is one of the most prestigious courses you can complete from one of the most highly regarded training organisations in the world. Businesses recognise the Pitman Training name as a sign that you have been trained to the very highest level. So, with your Receptionist Diploma, you’ll have world-class skills to get a job as a highly valued, well paid receptionist.

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Aims and Objectives

The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks – making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues even when you’re busy with a range of tasks.

Courses Included

Communication Courses

Effective Business Communication

This excellent course will raise your game when it comes to business communication skills, which is often top of the list of qualities demanded by…

Social Media Courses

Instagram for Business

This course will teach you what you need to know about Instagram, the popular image-sharing platform, and how it can help your business with its…

Microsoft Office Courses

Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views…

General Office Skills Courses

Professional Receptionist Essentials

The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.

Touch Typing Courses

Typaz

In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising 10 lessons, you’ll also…

Touch Typing Courses

Typaz Speed

With our typaz speed course we’ll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference…

Microsoft Office Courses

Word

Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment,…

General Office Skills Courses

Professional Receptionist Seminar

This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the…

Elective Courses

In addition to the core courses, you also choose one additional elective course. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.

Touch Typing Courses

Audio Transcription Level 1

Audio Transcription is a valuable skill, with applications in many industry sectors. This audio typing course will teach you how to operate audio transcribing equipment…

Microsoft Office

Excel

Microsoft Excel is the world’s most popular spreadsheet program. In Part 1, you will learn how to use the core features of Excel, such as…

Microsoft Office Courses

PowerPoint

Our comprehensive PowerPoint training course will help you get to grips with this popular presentation software. Learning with us will teach you how to produce…

Shorthand & Speedwriting Courses

SpeedWriting

Our SpeedWriting course is a new way to learn the BakerWrite™ SpeedWriting system in just six hours. It will help you accurately record the spoken…

Touch Typing Courses

Typaz Speed

With our typaz speed course we’ll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference…

Secretarial Courses

Telephone Techniques – Seminar

This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone…

Pre-Requisites

There are no pre-requisites required.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –

Self-Funded:

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

Career Path

After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA) or Office Manager as a route to progress your career.

What’s the Difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.